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Social Login Error

This topic contains 10 replies, has 3 voices, and was last updated by  Alex Rollin 4 years, 9 months ago.

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  • July 12, 2019 at 3:01 pm #4740

    daleprescott
    Full Member
    Post count: 81

    I upgraded to the latest version a few days ago.

    I updated the return path in all my social platform applications. However login returns

    “Hybridauth config does not exist on the given path.”

    July 13, 2019 at 1:19 pm #4748

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks for reporting that.

    We would appreciate the opportunity to debug the issue, if you could share the following information.

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    July 13, 2019 at 1:42 pm #4749

    daleprescott
    Full Member
    Post count: 81
    This reply has been marked as private.
    July 13, 2019 at 8:04 pm #4750

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks for the credentials.

    I saw Google is configured, tried that, I get an error that your google app is not verified yet.

    Which one was causing the error you mentioned?

    July 13, 2019 at 9:14 pm #4751

    daleprescott
    Full Member
    Post count: 81
    This reply has been marked as private.
    July 14, 2019 at 7:11 am #4756

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    July 14, 2019 at 6:15 pm #4758

    daleprescott
    Full Member
    Post count: 81
    This reply has been marked as private.
    July 15, 2019 at 4:02 pm #4761

    Patrik
    Moderator
    Post count: 1971

    Hi,

    We are doing the troubleshooting for this issue on your site. We will update you as soon as we find the issue and fix it. Thanks for your patience.

    Regards,
    Patrik

    July 16, 2019 at 7:45 am #4762

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I have fixed issue on your site. The issue was due to the session. When one redirects to FB from your site and come back to your site then the session data is not available due to session destroyed so I have made changes in our plugin to fix. Please review it and let me know if it works for you or not?

    Regards,
    Patrik

    July 16, 2019 at 6:13 pm #4771

    daleprescott
    Full Member
    Post count: 81

    Hey Team

    Awesome. It works now.

    Thanks a million.

    July 17, 2019 at 3:52 pm #4773

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
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