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Problems between my WP theme and your plugin (which I liked the most)

This topic contains 8 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 7 months ago.

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  • April 16, 2019 at 12:32 am #3865

    dalgorozpe
    Free User
    Post count: 4

    Hi,
    I have been testing plugins for membership on my site (still under construction) and I really liked yours over Ultimate Member (better looks and lighter). However, it seems to have problems with my active theme: http://contentberg.theme-sphere.com/

    If I activate the plugin, the arrow-down on the header menu for sub-items disappears, a blank little square shows instead, as if it was unable to identify the icon. I don’t know why this happens… The support team of my WP theme suggested using a different plugin…

    Hopefully you can help me with this…

    April 16, 2019 at 10:13 am #3867

    Alex Rollin
    Moderator
    Post count: 27815

    That sounds like a fontawesome version issue.
    Please allow us to take a look at the backend by sharing WP Admin credentials.
    I will flag your topic for the developers in case they can find a workaround.

    April 16, 2019 at 10:46 am #3868

    Patrik
    Moderator
    Post count: 1971

    Hi,

    You can try changing the version from Settings->Font Awesome and check if it fixes your issue. We are using the latest version of Font Awesome in our all 3 main plugins and themes.

    Regards,
    Patrik

    April 16, 2019 at 5:16 pm #3879

    dalgorozpe
    Free User
    Post count: 4

    Hi,
    Just changed Settings->Font Awesome->Type from CSS to JS and now it looks fine. (Technically, I don’t understand what I just did though). Guess I’ll dive (Google) right into it.

    Thanks Patrik

    April 16, 2019 at 5:21 pm #3880

    dalgorozpe
    Free User
    Post count: 4

    Hi Alex,
    As I replied to Patrik, it seems to be fixed now that I changed Settings->Font Awesome->Type from CSS to JS

    But sure I’ll still give you access if it helps the developers. Let me know, along with the email address, if this is still of use.

    Thanks 🙂

    April 16, 2019 at 6:29 pm #3882

    dalgorozpe
    Free User
    Post count: 4
    This reply has been marked as private.
    April 16, 2019 at 11:16 pm #3889

    Alex Rollin
    Moderator
    Post count: 27815

    Try the options to dequeue other plugins that load FA. We can only do the same as you, try different settings for the FA utility.

    April 17, 2019 at 2:12 am #3891

    dalgorozpe
    Free User
    Post count: 4

    Seems like it’s fixed now. Thanks

    April 17, 2019 at 9:47 am #3894

    Alex Rollin
    Moderator
    Post count: 27815

    Awesome! Fonts! 🙂

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