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Latest version crashes site

This topic contains 13 replies, has 4 voices, and was last updated by  Paolo 7 years ago.

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  • November 7, 2017 at 3:29 am #942

    Steve
    Expired Member
    Post count: 1019

    Multis site installation and non-multisite installaitons crash when updating. Recent site https://whatshappeningtoday.com went down. I had to revert to prior version to get site operational once again.

    wp 4.8.3 Version 1.0.4 works

    Version 1.8.11 displays an error on the admin dashboard “main site” dashboard whatshappeningtoday.com

    November 7, 2017 at 9:28 am #945

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    Are you using WP Easy Updates?

    You are talking about updating UserWP?

    Would you like us to take a look? If so, please share your site credentials in a private reply.

    Let us know

    November 7, 2017 at 9:56 am #947

    Guust
    Moderator
    Post count: 29970

    Hi Steve, delete one of the two UsersWP plugins using FTP, see image
    Thanks

    November 7, 2017 at 6:59 pm #956

    Steve
    Expired Member
    Post count: 1019

    I see the image. Here is what happened in sequence.

    I “updated” the prior version and the site cratered with an error message. So, I renamed the newer version.

    Then I reinstalled the older version and presto site back up.

    Are you implying that I need to “delete” the prior version and upload the newer version in “updating” and not use the “update” link?

    Regards,

    November 7, 2017 at 10:09 pm #962

    Guust
    Moderator
    Post count: 29970

    Not really, but having 2 plugins suggested that may be the error.
    We will need WP login detail and FTP to better investigate. Please post them in a private message.

    Thanks

    November 7, 2017 at 10:54 pm #963

    Steve
    Expired Member
    Post count: 1019
    This reply has been marked as private.
    November 8, 2017 at 9:11 am #966

    Guust
    Moderator
    Post count: 29970

    You should never activate plugins that depend on another plugin before activating that plugin first.
    You had all addons activated, but not UsersWP itself.

    Thanks

    November 8, 2017 at 11:25 pm #974

    Steve
    Expired Member
    Post count: 1019

    Hello Guust. I am going to install, on a brand new install, the latest version of userswp plugin.

    Next, I will begin installing the other plugins as required.

    If I run into any problems, issues or tears.. lol.. jk.. I will follow this thread in response.

    Actually, I will reply success or not so much.. kind regards,

    S Valencia

    November 9, 2017 at 12:26 am #976

    Steve
    Expired Member
    Post count: 1019

    Success! Site did not crash. Thank you thank you.

    Now, for the sites where it did crash.. What do I do now. Delete all plugins (deactivate) turn on userswp first and then activate or (reinstall?)

    Meaning do I delete all the uwp plugins or deactive?

    Thank you Guust.

    Kind regards,

    S Valencia

    November 9, 2017 at 2:09 am #977

    Guust
    Moderator
    Post count: 29970

    Just de-activate any dependent plugins, then activate the UsersWP plugin, before re-activating the dependent plugins.
    Thanks

    November 20, 2017 at 12:59 am #1015

    Steve
    Expired Member
    Post count: 1019
    This reply has been marked as private.
    November 20, 2017 at 1:10 am #1016

    Guust
    Moderator
    Post count: 29970

    That is not the page that is assigned to UWP, these are the correct pages:
    https://whatshappeningtonight.com/register/
    https://whatshappeningtonight.com/login/

    Thanks

    November 20, 2017 at 5:34 pm #1017

    Steve
    Expired Member
    Post count: 1019

    My bad. I thought the short code could be put on any page. Thank you Guust.
    Regards,
    Steve

    November 20, 2017 at 6:57 pm #1018

    Paolo
    Site Admin
    Post count: 31206

    You can put it on any page, but you also select that page as the page to be used for that shortcode.

    Thanks

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