40% OFF EVERYTHING
BLACK FRIDAY SALE
Buy Now

Uploading Avatars and Profile Banners

This topic contains 3 replies, has 2 voices, and was last updated by  Alex Rollin 5 years, 3 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • July 30, 2019 at 2:48 am #4870

    nugz
    Free User
    Post count: 1

    Hi there,

    First off, thank you for the UsersWP work!

    We are running into an issue with a custom setup we’re running. Perhaps a little bit of assistance could be provided and point us in the right direction?

    The Issue:

    We use a custom media library setup where we have a CDN as a shared media library between different installs.

    As such, we change the Media Settings variables, ‘Store uploads in this folder’ and ‘Full URL path to files’.

    The problem we’re running into is UsersWP seems to ignore these variables and uploads assets through the default route, which in our case, doesn’t work.

    Could someone point me to where we could make this change quickly? We’d be glad to test this fix before asking for inclusion in a future update.

    Thanks in advance!

    July 30, 2019 at 4:59 am #4874

    Alex Rollin
    Moderator
    Post count: 27815

    I’ve asked the developers to advise you if that is possible

    August 3, 2019 at 4:58 pm #4903

    nugz
    Free User
    Post count: 1

    Hi again,

    After a bit of debugging, we found that ‘upload_url’ and ‘upload_url_path’ in the wp_options table had incorrect values. Changing these values to the same ones used in Media Settings corrected the issue with file uploads through UsersWP.

    Hope this helps someone else!

    August 4, 2019 at 6:51 am #4904

    Alex Rollin
    Moderator
    Post count: 27815

    Excellent, glad to hear you found a fix!

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket