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Assigned Pages Lock Up Divi Builder

This topic contains 6 replies, has 4 voices, and was last updated by  Patrik 5 years, 2 months ago.

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  • August 13, 2019 at 2:15 pm #4988

    Nate Wheeler
    Free User
    Post count: 20

    Encountered this same issue with GeoDirectory. You can refer to this support thread, which seemed to be resolved with an update, leading me to believe that it could potentially be the same problem.

    Basically, to summarize, pages that I have assigned as UWP pages (ie. login, register, account, profile, etc.) all lock up when I enable the “New Divi Builder Experience”. The builder is stuck with the loading icon spinning, and I am unable to edit the page at all.

    I’ve been able to work around this by assigning the UWP page to a dummy page, make my modifications, and then assign it back so I can get the functionality I need from assigning them in the UWP dashboard. Any help in this matter would be greatly appreciated. Thanks!

    August 13, 2019 at 2:25 pm #4989

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks for reporting the issue here.

    Please share WP Admin credentials and the login URL of the site so we can take a look at the issue.

    Are you editing the profile page, for example?

    August 15, 2019 at 7:55 pm #5041

    Nate Wheeler
    Free User
    Post count: 20
    This reply has been marked as private.
    August 15, 2019 at 11:48 pm #5043

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    September 16, 2019 at 7:22 am #5202

    Cindy Sutton
    Free User
    Post count: 15

    I have this same issue. Whatever page I set in UserWP page settings to be used as a template locks up the Divi builder. I can edit the pages fine using Divi as long as the pages aren’t set to be used anywhere in UserWP pages settings, so basically I am using the same workaround Nate mentioned in his original post. Is there a patch for this?

    September 16, 2019 at 4:14 pm #5221

    Alex Rollin
    Moderator
    Post count: 27815

    Hi Cindy, please make a new topic so our team can help you with that.

    September 17, 2019 at 6:54 am #5237

    Patrik
    Moderator
    Post count: 1971

    Hi,

    We are aware of this issue and already fixed which will be available in the next version. I have applied this patch on your site.

    If anyone wants to fix this then can fix by removing this line from the UsersWP plugin. https://github.com/UsersWP/userswp/blob/fa071618b506681bf7ecaaa328bd0dd14b0e40f0/includes/class-templates.php#L646

    Let me know if it resolved your issue or not.

    Regards,
    Patrik

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