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escritorio personalizado desaparece después de la última actualización

This topic contains 6 replies, has 3 voices, and was last updated by  Paolo 5 years ago.

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  • November 6, 2019 at 8:42 am #5652

    anna24na
    Free User
    Post count: 2

    Hola!

    En mi web quiero que los clientes puedan acceder al escritorio personalizado que he creado con white label CMS. El miercoles 29, terminé la configuración y al acceder como cliente a mi web podian ver el escritorio. Al día siguiente, encendí el ordenador y ya no podían visualizar los clientes el escritorio. La unica cosa que pasó entre el 29 de octubre y el 30 de octubre, fue que se actualizó automaticamente el pluguin USERWP. He revisado si hay algo mal, pero todo está como ese jueves y aún así no consigo que se visualize el escritorio.

    Espero vuestra ayuda cuanto antes!
    Muchas gracias,

    Anna

    November 6, 2019 at 1:55 pm #5674

    Kor
    Moderator
    Post count: 16516

    Hi Anna,

    Thanks for your post. Based on Google translation, it seems that you’re having issues accessing your Website after updating the userswp plugin. Could you please share both WP and FTP access here in private reply so that we could check this out for you?

    WP Admin
    Login URL :
    Login Username :
    Login Password :

    FTP Access
    FTP Host :
    FTP Username :
    FTP Password :

    November 6, 2019 at 4:17 pm #5684

    Paolo
    Site Admin
    Post count: 31206

    Please only post in English in our forum. Use a translator if necessary. Thanks

    November 7, 2019 at 9:31 am #5701

    anna24na
    Free User
    Post count: 2

    Hello!

    On my website I want customers to access the custom desktop that I created with white label CMS. On Wednesday 29, I finished the configuration and when accessing my website as a client, they could see the desktop. The next day, I turned on the computer and the clients could no longer see the desktop. The only thing that happened between October 29 and October 30, was that the USERWP pluguin was automatically updated. I have checked if there is something wrong, but everything is like that Thursday and I still can’t get the desktop to be displayed.

    I hope your help as soon as possible!
    Thank you,

    Anna

    November 7, 2019 at 5:17 pm #5705

    Paolo
    Site Admin
    Post count: 31206

    without seeing your site is impossible to help, please provide credentials requested by Kor.
    WP Admin
    Login URL :
    Login Username :
    Login Password :

    FTP Access
    FTP Host :
    FTP Username :
    FTP Password :

    Thanks

    November 11, 2019 at 5:09 pm #5755

    anna24na
    Free User
    Post count: 2

    I do not want to make my public data, where I can send what you have asked me privately

    November 11, 2019 at 5:12 pm #5756

    Paolo
    Site Admin
    Post count: 31206

    Here, by ticking the option:

    Set as private reply (only visible to staff and the post author)

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