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Profile Page

This topic contains 12 replies, has 3 voices, and was last updated by  Patrik 4 years, 11 months ago.

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  • Author
    Posts
  • November 12, 2019 at 5:14 am #5760

    shaunault
    Free User
    Post count: 6

    Hi Guys,

    I cant get the profile page to work for the life of me! I’ve tried everything including a fresh install.

    When I click on “Profile” it now loads recent blog posts.

    Please can someone help

    Thanks
    Shuan

    November 12, 2019 at 6:57 pm #5770

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    please share WP Admin credentials and login URL in a private reply so we can check the settings.

    Is this a fresh install? Have you been through the settings?
    Are the UsersWP pages still present?

    November 13, 2019 at 10:47 am #5780

    shaunault
    Free User
    Post count: 6
    This reply has been marked as private.
    November 13, 2019 at 10:44 pm #5792

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    the profile page is being redirected to the author page. We will need to debug that to find out where the redirect is coming from.

    Can you share FTP so we can look into it?

    Thanks

    November 14, 2019 at 12:35 am #5795

    shaunault
    Free User
    Post count: 6
    This reply has been marked as private.
    November 14, 2019 at 12:47 pm #5812

    Patrik
    Moderator
    Post count: 1971

    Hi,

    We will fix it in the next release. For now can you please untick UsersWP->General->Profile->Disable author link redirect to UsersWP profile page. option and check if it works?

    Regards,
    Patrik

    November 14, 2019 at 12:59 pm #5814

    shaunault
    Free User
    Post count: 6

    Hi Patrick,

    You still have access to the admin section.

    I have followed the steps above I’m now getting an error 404 on the profile page.

    Thanks
    Shaun

    November 14, 2019 at 5:25 pm #5824

    Patrik
    Moderator
    Post count: 1971

    Hi,

    Kindly update the plugin and let us know if it resolves your issue or not.

    Regards,
    Patrik

    November 15, 2019 at 11:33 am #5837

    shaunault
    Free User
    Post count: 6

    Hi Patrik,

    Unfortunately it’s still not working with a 404 error message.

    Regards
    Shaun

    November 15, 2019 at 11:55 am #5838

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    November 15, 2019 at 12:03 pm #5839

    shaunault
    Free User
    Post count: 6
    This reply has been marked as private.
    December 4, 2019 at 4:00 am #6093

    shaunault
    Free User
    Post count: 6

    Any updates on this? I’ve just done a fresh install and its still not working 🙁

    December 4, 2019 at 6:03 am #6095

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I am not able to access the plugins page on admin side using above login details. Also, I would like to troubleshoot the site so it will require deactivation of the plugin to find the conflicts. Do you have a staging site where I can do the troubleshooting and fix the issue without affecting your live site users? There are some PHP errors showing on 404 page. So there must be a conflict that needs to fix.

    Regards,
    Patrik

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