40% OFF EVERYTHING
BLACK FRIDAY SALE
Buy Now

New account registration

This topic contains 7 replies, has 3 voices, and was last updated by  Dale 4 years, 9 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • February 24, 2020 at 3:45 pm #7316
    February 24, 2020 at 10:16 pm #7323

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    We just received a similar report.

    Please install the email log plugin from wp.org and allow us to examine the site by posting wp admin credentials in a private reply.

    February 25, 2020 at 11:04 am #7341

    Dale
    Buyer
    Post count: 96

    Hi Alex,

    Unfortunately no 3rd party to have admin access.

    I have for now disabled the Admin Email.

    Please let me know when you have resolved the issue.

    Kind regards,
    Dale

    February 25, 2020 at 7:20 pm #7351

    Dale
    Buyer
    Post count: 96

    Hi Alex,

    I notice this has been updated in the new release > “Account success email sent to user instead of admin – FIXED”

    I’ll enable Admin Email again and let you know my findings.

    Kind regards,

    February 25, 2020 at 10:14 pm #7353

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks, please do!

    February 26, 2020 at 5:04 am #7358

    Dale
    Buyer
    Post count: 96

    Hi Alex,

    It is functioning as expected once more. Rather embarrassing though.

    These kind of errors should not be happening.

    February 26, 2020 at 6:45 am #7369

    Patrik
    Moderator
    Post count: 1971

    Hi,

    Sorry for the error and we have applied the fix and released asap. Do you still get the same issue after updating the plugin to the latest version?

    Regards,
    Patrik

    February 26, 2020 at 7:30 am #7371

    Dale
    Buyer
    Post count: 96

    Hi Patrik,

    Updating the plugin fixed the issue thank you.

    Regards,
    Dale

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket