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Registration not working

This topic contains 4 replies, has 3 voices, and was last updated by  Paolo 7 years, 1 month ago.

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  • October 20, 2017 at 3:08 pm #856

    Christine ONeal
    Buyer
    Post count: 4

    I tried to do a test registration by filling out the form and submitting it. It submits and redirects to the home page like it should but there is no email for verification…Is this a WordPress issue or a UsersWP issue?

    October 20, 2017 at 3:14 pm #857

    Christine ONeal
    Buyer
    Post count: 4
    This reply has been marked as private.
    October 20, 2017 at 6:22 pm #859

    Christine ONeal
    Buyer
    Post count: 4

    Never mind I’m going to try a different user plugin

    October 21, 2017 at 12:45 am #861

    Guust
    Moderator
    Post count: 29970

    Did you set the plugin to send an email verification?
    Thanks

    October 21, 2017 at 5:20 pm #864

    Paolo
    Site Admin
    Post count: 31206

    Just FYI, it could be a mailserver issue. The best way to track this down is to install the email log plugin to see if emails are being logged and not sent.

    In that case a SMTP plugin normally is what is needed.

    Let us know,

    Thanks

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We have moved to a support ticketing system and our forums are now closed.

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