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500 Error on Front End when Using UsersWP Social Login

This topic contains 19 replies, has 3 voices, and was last updated by  James Hill 5 years, 5 months ago.

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  • June 14, 2019 at 4:23 pm #4529

    James Hill
    Buyer
    Post count: 42

    I am working to get the more detailed log from the server. Cloudways is much different than having my own VPS. Here is the WordPress debug log. Full error reporting and logging is enabled on both WordPress and PHP.

    June 14, 2019 at 4:34 pm #4531

    James Hill
    Buyer
    Post count: 42
    This reply has been marked as private.
    June 15, 2019 at 5:17 pm #4534

    Paolo
    Site Admin
    Post count: 31206

    Hi, the developers are looking into this and they’ll reply as soon as they found the problem.

    The 2 logs don’t show major errors though…

    June 17, 2019 at 6:58 am #4540

    Patrik
    Moderator
    Post count: 1971

    Hi,

    There is no fatal error in your log which can lead to error 500. It’s hard to identify the problem as it is not even caught in the error log and after deactivating the plugins. I would suggest you try another social login plugin if it works for you. I think there are some issues with server configuration or file permission and the library “Hybridauth” which we are using for social login is throwing an error.

    Regards,
    Patrik

    June 17, 2019 at 1:32 pm #4543

    James Hill
    Buyer
    Post count: 42

    Thanks, I just turned off the social login function for now until I can debug this further.

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