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Activation emails aren't being sent

This topic contains 7 replies, has 2 voices, and was last updated by  Alex Rollin 4 years, 8 months ago.

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    Posts
  • March 9, 2020 at 3:25 pm #7558

    Carl Barton
    Free User
    Post count: 45

    After registering a user the message ” An email has been sent to your registered email address. Please click the activation link to proceed. Resend.” appears but nothing comes through on the email.

    Also i am getting lots of fake subscribers on my site, have i set the recaptcha up wrong or something.

    Please help

    https://www.trade-decorator.co.uk/register/

    March 9, 2020 at 6:22 pm #7561

    Alex Rollin
    Moderator
    Post count: 27815

    Please share WP Admin and FTP credentials so we can take a look at the issue.

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    March 10, 2020 at 7:40 am #7563

    Carl Barton
    Free User
    Post count: 45
    This reply has been marked as private.
    March 10, 2020 at 5:48 pm #7569

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I’m getting ‘Invalid Username or Password.’

    I think when I pressed resend one of the emails was sent. Please check the log and let us know.

    If you haven’t already please install the email log plugin

    https://wordpress.org/plugins/email-log/

    March 10, 2020 at 6:02 pm #7570

    Carl Barton
    Free User
    Post count: 45
    This reply has been marked as private.
    March 11, 2020 at 6:19 pm #7585

    Alex Rollin
    Moderator
    Post count: 27815

    Hi

    We have released a new version.

    Please update and let us know if there is still an issue.

    March 12, 2020 at 11:38 am #7595

    Carl Barton
    Free User
    Post count: 45
    This reply has been marked as private.
    March 12, 2020 at 10:19 pm #7600

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    try checking the settings for both GD and UsersWP.

    Use the same keys and the same version for both.

    Make new keys to make sure.

    https://wpgeodirectory.com/docs-v2/integrations/userswp/#recaptcha

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