Avatar link does not work

This topic contains 13 replies, has 4 voices, and was last updated by  Alex Rollin 6 years, 6 months ago.

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  • May 21, 2018 at 6:25 pm #2340

    Virginie
    Free User
    Post count: 5

    I have a problem with default avatar wish is not working on front and back end of WordPress.

    Having a look in Worpress settings, it appears that all avatars are admin image !

    When I disable your plugin, everything is ok.

    I have tried to clean cache, but still the same error.

    Do you have any idea ?

    May 21, 2018 at 7:05 pm #2342

    Alex Rollin
    Moderator
    Post count: 27815

    We would be happy to take a look at your settings to see if we can find the problem.

    To allow us to examine the site, please create a private reply and include all the information listed below so we can make a complete diagnosis.

    Add listing URL where we can see the issue:

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:”

    May 22, 2018 at 4:29 pm #2357

    Virginie
    Free User
    Post count: 5

    Thank you for this prompt answer.

    Unfortunately, I am working on localhost for the moment.

    I have tried to activate your plugin in a fresh new wordpress installation, without other plugins, generic theme, no datas, and we have the same bug.

    May be this is due to last version of WordPress ? (4.9.6–fr_FR).

    Thanks for your help.

    May 22, 2018 at 4:40 pm #2359

    Paolo
    Site Admin
    Post count: 31206

    Hi Virginie,

    we could see the same in our demo. No need to share credentials. Our developers will fix it and we’ll let you know asap.

    Thanks for reporting the bug and for your patience!

    May 23, 2018 at 5:44 am #2363

    Patrik
    Moderator
    Post count: 1971

    Hi Virginie,

    We have created PR to fix this issue here at https://github.com/UsersWP/userswp/pull/190. So this will be fixed in the next release of the plugin.

    Regards,
    Patrik

    May 23, 2018 at 4:02 pm #2382

    Virginie
    Free User
    Post count: 5

    Hi !

    I made the changes in files but I have an error when I try to visualize my site !

    May 23, 2018 at 6:12 pm #2394

    Paolo
    Site Admin
    Post count: 31206

    Hi Virginie,

    please wait for next release. We should be releasing by the end of the week.

    Thanks

    May 26, 2018 at 8:37 am #2437

    Virginie
    Free User
    Post count: 5

    Hi !

    Unfortunately, after latest update of your plugin it does not make any change for me…

    May 26, 2018 at 5:06 pm #2438

    Paolo
    Site Admin
    Post count: 31206

    I can still see the error too. I’m following up with the developers, will fix this for sure in next version asap.

    Thanks

    May 28, 2018 at 5:53 am #2440

    Patrik
    Moderator
    Post count: 1971

    Hi Virginie,

    Thanks for pointing this issue. It will be fixed in next release. If you want to fix this, just comment the code at line no. 218 like following:

    //add_filter( 'get_avatar', array($instance, 'uwp_modify_get_avatar') , 1 , 6 );

    We have replaced all the avatar with the profile photo to make it compatible with all the plugins which are using avatar image and if UsersWP is installed. We will try to find other solution to make this work as expected.

    Let me know if you have any questions.

    Regards,
    Patrik

    May 28, 2018 at 2:47 pm #2441

    Virginie
    Free User
    Post count: 5

    I made the change in class-userswp.php

    Therefore, my custom avatar only appear in my profile page but not in back end.

    I hope that you will be able to fix it !

    Thanks again for your help.

    May 28, 2018 at 2:50 pm #2442

    Patrik
    Moderator
    Post count: 1971

    Yes, it will be fixed in next release. Here is the PR for that: https://github.com/UsersWP/userswp/pull/213

    Regards,
    Patrik

    June 15, 2018 at 7:10 pm #2513

    Virginie
    Free User
    Post count: 5

    Hi,

    Thank you for last update. Avatars in wordpress setting show now correctly but default avatar does not load in front or back office profile !

    Any idea ?

    Regards,

    Virginie

    June 15, 2018 at 8:43 pm #2515

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks for letting us know, I have flagged this for the developers to take a look when they get back to the office. We will post an update here.

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