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Avatar or Banner upload not working on backend

This topic contains 8 replies, has 3 voices, and was last updated by  nicole.wiederkehr 4 years, 9 months ago.

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  • January 29, 2020 at 10:23 am #6854

    nicole.wiederkehr
    Free User
    Post count: 4

    We can’t upload avatar or banner on the users profile in the backend anymore.
    The upload works fine in the frontend, but we need to be able to update some profiles from the backend too.
    It worked a few weeks ago, maybe there is an issue since an update.

    After choosing the picture I see the loading bar, but nothing happens and I can’t click the «Apply»-button.

    January 30, 2020 at 6:17 am #6869

    nicole.wiederkehr
    Free User
    Post count: 4
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    January 30, 2020 at 9:05 am #6874

    Patrik
    Moderator
    Post count: 1971
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    January 30, 2020 at 9:18 am #6875

    Alex Rollin
    Moderator
    Post count: 27815
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    January 30, 2020 at 9:19 am #6876

    nicole.wiederkehr
    Free User
    Post count: 4
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    January 30, 2020 at 9:55 am #6877

    Patrik
    Moderator
    Post count: 1971

    Hi,

    It’s not a JS conflict but it is because you were not using our bootstrap version. I have changed to bootstrap so the designs in popup display properly. You can check the setting at UsersWP->General->Developer->Default Design Style. Let me know if it works for you or not.

    Regards,
    Patrik

    January 30, 2020 at 10:07 am #6878

    nicole.wiederkehr
    Free User
    Post count: 4
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    January 30, 2020 at 10:29 am #6879

    Patrik
    Moderator
    Post count: 1971
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    January 30, 2020 at 10:30 am #6880

    nicole.wiederkehr
    Free User
    Post count: 4
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