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Bio is Cut Short

This topic contains 26 replies, has 2 voices, and was last updated by  Patrik 6 years, 1 month ago.

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  • Author
    Posts
  • September 27, 2018 at 12:15 am #2957

    Jeff Adams
    Buyer
    Post count: 1780

    I just noticed that a users bio is cut short (see images). Please help me resolve this.

    September 27, 2018 at 12:23 am #2961

    Jeff Adams
    Buyer
    Post count: 1780
    This reply has been marked as private.
    September 27, 2018 at 9:31 am #2964

    Patrik
    Moderator
    Post count: 1971

    Hi Jeff,

    Can you please provide us with FTP details in private reply? I am not able to regenerate the issue as it works fine on my test site.

    Regards,
    Patrik

    September 27, 2018 at 7:47 pm #2965

    Jeff Adams
    Buyer
    Post count: 1780

    Will cPanel work? I don’t have ftp info readily available.

    September 28, 2018 at 5:21 am #2969

    Patrik
    Moderator
    Post count: 1971

    Hi Jeff,

    Yes, cPanel will also work. Make sure you post into the private reply.

    Regards,
    Patrik

    October 1, 2018 at 12:26 am #2972

    Jeff Adams
    Buyer
    Post count: 1780
    This reply has been marked as private.
    October 1, 2018 at 7:15 am #2976

    Patrik
    Moderator
    Post count: 1971

    Hi Jeff,

    The text is cutting due to the bio field character limit in the database uwp_usermeta table. The column has characters limit of 255 characters. I have changed the field type to text so that it can store more characters than 255 based on your requirements. If you want to revert the changes then just change back the column ‘uwp_account_bio’ type to VARCHAR and length to 255.

    Let me know if this resolves your issue or not.

    Regards,
    Patrik

    October 1, 2018 at 6:07 pm #2978

    Jeff Adams
    Buyer
    Post count: 1780

    Thanks, here’s the listing that I noticed the issue on referenced in the beginning of this thread. You’ll see the bio is still doing this: https://veganlinked.com/profile/adriennewilliams/bio/

    October 2, 2018 at 5:35 am #2980

    Patrik
    Moderator
    Post count: 1971

    Hi Jeff,

    I am not sure why this is happening but I have created a new account on your site and added my bio with dummy text and it is displaying without a cut in the bio tab here https://veganlinked.com/profile/patrikpetal/bio/. Can you please let me know the steps to regenerate it? Is it happening on adding a bio on the registration form or account form?

    Regards,
    Patrik

    October 2, 2018 at 7:11 pm #2988

    Jeff Adams
    Buyer
    Post count: 1780

    I didn’t create the profile so I have no idea how this happened.

    I just logged in and removed the bio from the admin and it’s still showing the bio cut short from the front end.

    I also just noticed that while there is a link to the event this user create from their profile to the event there is not a link to their profile from the event. I can’t tell what’s going on, this has me deeply worried about the site’s overall integrity 🙁

    October 2, 2018 at 8:17 pm #2989

    Jeff Adams
    Buyer
    Post count: 1780

    NOOOO, here’s another one doing this:

    https://veganlinked.com/profile/durhamveg/bio/

    October 2, 2018 at 8:19 pm #2992

    Jeff Adams
    Buyer
    Post count: 1780
    This reply has been marked as private.
    October 2, 2018 at 8:22 pm #2993

    Jeff Adams
    Buyer
    Post count: 1780

    Here’s another one:

    https://veganlinked.com/profile/clay-lowrey/bio/

    October 2, 2018 at 8:22 pm #2996

    Jeff Adams
    Buyer
    Post count: 1780
    This reply has been marked as private.
    October 2, 2018 at 8:29 pm #2997

    Jeff Adams
    Buyer
    Post count: 1780

    Here is another one: https://veganlinked.com/profile/edmundocarandi/bio/ but this listing looks fake because the content in the bio is completely not relevant. It is nonetheless cut off.

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