'create account' lightbox fail

This topic contains 3 replies, has 2 voices, and was last updated by  Alex Rollin 4 years, 7 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #7849

    illuder
    Free User
    Post count: 1

    Hi
    just reporting this bug

    When using BuddyApp theme, or any theme which ‘redirects’ unregistered and restricted access to a page to login page:

    the lightox to create account doesnt work.

    To circumvent this instance, simply disable lightbox open in the register section of settings. The register will then open the page as normal.

    #7853

    Alex Rollin
    Moderator
    Post count: 27815

    Yes, that is what the setting is for, to give you control of the behavior.

    #7873

    illuder
    Free User
    Post count: 1

    is there no way to ensure that the lightbox works across all themes?

    #7898

    Alex Rollin
    Moderator
    Post count: 27815

    If you would like us to look into the conflict please share credentials in a private reply AND a link to the page where we can see the issue.

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:
    TLS/SFTP:

Viewing 4 posts - 1 through 4 (of 4 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket