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Default photo and avatar

This topic contains 1 reply, has 2 voices, and was last updated by  Alex Rollin 6 years, 3 months ago.

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  • August 23, 2018 at 7:27 pm #2874

    Alessandro Rossignoli
    Buyer
    Post count: 24

    Hi,

    the default photo isn’t applied and the layout will broke.. check the attached image
    I noticed that, if user has previously added an avatar to his email, the default user photo profile will be that. Otherway blank space. If I disable gravatar from WP menu, every profile photo is gone.

    Can you help me, please?

    Thanks,

    Alessandro

    August 24, 2018 at 11:39 am #2876

    Alex Rollin
    Moderator
    Post count: 27815

    We would be happy to take a look at your settings to see if we can find the problem.

    Please be sure to have completed all the steps for configuration, and do check to see that your plugins are all up to date.

    https://userswp.io/docs/installing-addons/#updates

    To allow us to examine the site, please create a private reply and include all the information listed below so we can make a complete diagnosis.

    Add listing URL where we can see the issue:

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    SFTP/FTP:
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

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