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Logout not actually logging out

This topic contains 14 replies, has 3 voices, and was last updated by  boloboaca 6 years, 5 months ago.

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  • May 28, 2018 at 4:46 pm #2443

    boloboaca
    Free User
    Post count: 7

    Hello,
    Each time I logout (with a user test account), if I try to log back in, the site seems to load slow and I receive an error. Error differs from browser to browser – in Chrome they say “Error: redirection error. The called website redirects the request so that it can never be terminated. This issue can sometimes occur when cookies are disabled or rejected.”
    If I clear my cookies, the login works again. I am not sure what to do to solve this.

    Thank you!

    May 28, 2018 at 6:36 pm #2444

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    can you share your site URL in a private reply so we can take a look?

    you can try disabling non-UsersWP plugin that are involved in permalinks or redirect related functions.

    Do you have any code snippets running that redirect login?

    thanks

    May 28, 2018 at 7:00 pm #2445

    boloboaca
    Free User
    Post count: 7
    This reply has been marked as private.
    May 28, 2018 at 7:17 pm #2446

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    May 28, 2018 at 7:31 pm #2447

    boloboaca
    Free User
    Post count: 7
    This reply has been marked as private.
    May 28, 2018 at 7:48 pm #2448

    Alex Rollin
    Moderator
    Post count: 27815

    The account page has access restrictions, causing the redirects.

    Try deleting the page and recreating it and set it again for the UsersWP account page.

    May 29, 2018 at 6:40 am #2449

    boloboaca
    Free User
    Post count: 7

    Hi, I did but it does the same thing.

    May 29, 2018 at 8:15 am #2450

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    May 29, 2018 at 8:18 am #2451

    boloboaca
    Free User
    Post count: 7
    This reply has been marked as private.
    May 29, 2018 at 8:25 am #2452

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    May 29, 2018 at 8:28 am #2453

    boloboaca
    Free User
    Post count: 7
    This reply has been marked as private.
    May 29, 2018 at 8:30 am #2454

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    May 29, 2018 at 8:34 am #2455

    boloboaca
    Free User
    Post count: 7
    This reply has been marked as private.
    May 29, 2018 at 8:50 am #2456

    Patrik
    Moderator
    Post count: 1971

    Hi boloboaca,

    It seems you have tried to install few plugins and deactivated them which is causing the problem. I suggest you uninstall those plugins with deleting their data option and reinstall the required plugins only. There are some redirection issues on your site which need to be fixed first.

    Regards,
    Patrik

    May 29, 2018 at 9:21 am #2457

    boloboaca
    Free User
    Post count: 7

    Ok, will do. Thank you for the quick support!

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