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Plugin causing redirect loop

This topic contains 6 replies, has 3 voices, and was last updated by  Patrik 5 years, 7 months ago.

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  • Author
    Posts
  • April 3, 2019 at 9:49 pm #3795

    cathysophia79
    Free User
    Post count: 2

    Hi – Just wanted to report that we found UsersWP to be causing a redirect loop (working with Kleo Theme). and WordPress 5.1.1.
    Please look into it and give us an update soon? thanks!

    Cathy

    April 4, 2019 at 2:17 am #3796

    Alex Rollin
    Moderator
    Post count: 27815

    Hi Kathy,

    please share WP Admin and site login URL and we will check into that for you.

    Thanks

    April 4, 2019 at 8:29 pm #3799

    cathysophia79
    Free User
    Post count: 2

    Please give me a way to give you the credentials in private, thank you.

    April 5, 2019 at 3:40 am #3800

    Alex Rollin
    Moderator
    Post count: 27815

    When you reply here you can click the button to set the reply as private.

    April 5, 2019 at 7:27 pm #3815

    cathysophia79
    Free User
    Post count: 2
    This reply has been marked as private.
    April 5, 2019 at 11:50 pm #3819

    Alex Rollin
    Moderator
    Post count: 27815

    We will need FTP for that kind of debugging. Please share FTP credentials in a private reply.

    April 6, 2019 at 8:04 am #3820

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I have activated the UsersWP plugin and it doesn’t create a redirect loop. I have deactivated as you said. We redirect to the settings page after activation of the plugin. So it may be caused redirect loop for you but it should be not an issue all the time. It may be due to conflict with other plugins or theme.

    Regards,
    Patrik

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