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ReCaptcha addon: Sorry, you are not allowed to access this page.

This topic contains 7 replies, has 3 voices, and was last updated by  Patrik 5 years, 4 months ago.

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  • Author
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  • July 9, 2019 at 7:33 am #4693

    nanera
    Buyer
    Post count: 60

    Hello, I have installed last versions of core plugin and I’m trying to add ReCaptcha addon as well. When the addon is activated I get a message on every page which is “UsersWP ReCaptcha addon: API Key and API Secret not set. click here to set one.”. When I “click here” it redirects me to a page which URL is wp-admin/admin.php?page=uwp_recaptcha, but I’m getting message “Sorry, you are not allowed to access this page.” I am logged as administrator.

    I tried few general solutions for this error, but nothing helps.
    Please advice.

    July 9, 2019 at 10:52 am #4694

    Alex Rollin
    Moderator
    Post count: 27815

    I do not see that you have installed it on the site?

    July 11, 2019 at 12:10 pm #4711

    nanera
    Buyer
    Post count: 60

    Hello Alex,

    Which site are you checking? I’m speaking for possiblelife.org

    July 11, 2019 at 4:19 pm #4716

    Alex Rollin
    Moderator
    Post count: 27815

    Please share WP Admin and FTP credentials for the correct site and I will check on it.

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    July 11, 2019 at 6:32 pm #4723

    nanera
    Buyer
    Post count: 60
    This reply has been marked as private.
    July 12, 2019 at 6:27 am #4728

    Patrik
    Moderator
    Post count: 1971

    Hi,

    You are using the old version of ReCaptcha add on as we have implemented the new settings interface in UsersWP core plugin, you have to update all the add ons to use the new settings interface. Currently, you have installed latest UsersWP v1.1.3 but Recaptcha add-on v1.0.3 which is an older version. Please update and let me know if any issues.

    Regards,
    Patrik

    July 12, 2019 at 8:01 am #4731

    nanera
    Buyer
    Post count: 60

    Hello, thank you. I downloaded last version and it is working now with Recaptcha add-on v1.0.5. I was thinking that if there is a new version it will be shown on the plugins page for update. I didn’t know I will have to manually download and upload it.

    Thank you all is ok now.

    July 12, 2019 at 8:28 am #4732

    Patrik
    Moderator
    Post count: 1971

    Hi,

    You have to use the WP Easy Updates plugin which will display a notice whenever a new update is available. You can get the plugin from here: https://wpeasyupdates.com/

    Regards,
    Patrik

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