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ReChapta Licence Key required

This topic contains 4 replies, has 3 voices, and was last updated by  Stiofan O’Connor 5 years, 6 months ago.

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  • Author
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  • May 19, 2019 at 6:20 pm #4152

    Jorge Dändliker
    Free User
    Post count: 150

    Dear Support

    I cannot install the latest update of UsersWP – ReCaptcha because it requires a license key (see screenshot). If I look at userswp.io in my account under Downloads / Licences, then the license is obviously not necessary (see screenshot).

    What do I have to do to install the update?

    Thank you for your feedback.

    Regards
    Jorge

    May 20, 2019 at 7:03 am #4164

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    sorry for the late reply.

    We are checking on that now!

    May 20, 2019 at 12:54 pm #4169

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    Can you please provide wp-admin and FTP details in a private reply and i will check this. I have tried to replicate on my own sites but i can’t, there must be something different on your site.

    Thanks,

    Stiofan

    May 20, 2019 at 1:22 pm #4170

    Jorge Dändliker
    Free User
    Post count: 150
    This reply has been marked as private.
    May 20, 2019 at 5:52 pm #4177

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Jorge,

    Yes the 1.0.3 version was missing the part that turned off the key requirement.

    You can use this plugin to install the update via zip: https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/

    or you can simple delete it and install again from zip.

    Thanks,

    Stiofan

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