Topic: Social Login error |

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September 20, 2018 at 5:16 am #2910

Brian Wilson
Buyer

Post count: 11

I installed the plugin and have setup the API’s multiple times now. No matter what I do, when I click on the social icon on the login form, it shows:

ERROR: Session path doesn’t exist:

Not sure what to do to get this working. Any help is appreciated. I was using the Nextend Social Plugin before and had no issues with the API keys generated for them.

September 20, 2018 at 9:35 am #2912

Alex Rollin
Moderator

Post count: 27815

Sessions are required on the server to make the social login work.

We can check on that for you, but you should also put in a request to your host to make sure sessions are enabled on the server.

If you would like us to check, please provide WP Admin and FTP. We need FTP to be able to check on this.

Thanks

WordPress Credentials
WP Admin Login URL:
WP Admin Username:
WP Admin Password:

FTP Credentials
FTP Host:
FTP Port:
FTP User:
FTP Password:

September 20, 2018 at 10:04 pm #2913

Brian Wilson
Buyer

Post count: 11

This reply has been marked as private.

September 21, 2018 at 9:44 am #2926
Patrik
Moderator

Post count: 1971
Hi,
```
ERROR: Session path doesn’t exist:
```
This can be fixed by your hosting provider as this error displays when the session directory is not available or writable on your hosting.

If you are self-hosted:
It is telling us the folder does not exist, you can use this code to check where it is checking
```
$foldername = session_save_path();
    if (is_writable($foldername)) {
        echo '<br>The Sessions folder is writable:'.$foldername;
    } else {
        echo '<br>The Sessions folder is not writable:'.$foldername;
    }
```
Let me know if any questions.

Regards,
Patrik
September 21, 2018 at 9:56 am #2927
Patrik
Moderator

Post count: 1971
Hi,

Regarding errors in Twitter social login, it is due to debugging enabled by your hosting provider and it should be disabled. If you can ask your provider to disable it then it will be removed and the login will work properly. I have fixed it by placing the following code in a php.ini file on root folder:
```
display_errors = Off
display_startup_errors = Off
log_errors = On
ignore_repeated_errors = On
ignore_repeated_source = Off
html_errors = Off
```
This will override the default configurations of hosting provider for your site. You can keep this as well and it will not affect anything on your site. Please check the things and let me know if this resolved your issue or not.

Regards,
Patrik
September 21, 2018 at 7:28 pm #2931

Brian Wilson
Buyer

Post count: 11

Thanks Patrik! That did the trick and resolved the issues with the Twitter social login. I contacted the host and they said that nothing else really needs to be done since you resolved it with the php.ini file. Thank you!

October 22, 2018 at 11:21 am #3069

Bjorn Nielsen
Buyer

Post count: 21

I have the same problems, tryed those advice i read here without luck…. Maybe someone can give me another hint, how to fix….
I have the problem, With FB Button

October 22, 2018 at 11:40 am #3070

Patrik
Moderator

Post count: 1971

Hi Bjorn,

I would suggest you create a new topic and provide your admin and FTP details in private reply so that we can help you to fix the issue.

Regards,
Patrik

October 22, 2018 at 11:43 am #3072

Bjorn Nielsen
Buyer

Post count: 21

new topic created.. plz close or delete those here….
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