Topic: Users unable to register/login with Facebook ID |

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Tagged: Facebook Login App, social login

Author

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August 19, 2018 at 2:05 pm #2811
Backpacking Series
Buyer

Post count: 104
Hello,

I just had two failed new user registrations via facebook. The error, when I tried to reproduce and test the scenario is:
```
Fatal error: Uncaught Hybrid_Exception: You cannot access this page directly
```
.

On the Facebook App Developers site, I verified that the app domain and other settings are as recommended.

However, an existing user gets the following error:
```
Oops! We ran into an issue.
UsersWP Social Login is not properly configured.
Facebook need to be properly configured.
```
Here’s the site URL to test: Backpacking Series Login

Can someone please help?

Kind regards,
August 19, 2018 at 5:11 pm #2813

Alex Rollin
Moderator

Post count: 27815

This reply has been marked as private.

August 19, 2018 at 5:37 pm #2815

Backpacking Series
Buyer

Post count: 104

This reply has been marked as private.

August 20, 2018 at 8:21 am #2816
Alex Rollin
Moderator

Post count: 27815
Hello,

I am getting this error when I try to login:
```
Error: You have entered an incorrect CAPTCHA value.
```
But I don’t see a captcha on the form.

Please advise, as /wp-admin/ seems to be redirecting to the identity login page.
August 20, 2018 at 11:38 am #2817

Backpacking Series
Buyer

Post count: 104

Hello,

I just retested and it works fine for me – except that after login, I had to add /wp-admin in the URL to enter the dashboard. I am not sure what to fix here. Could it be a browser issue?

Kind regards,

August 20, 2018 at 3:30 pm #2819

Alex Rollin
Moderator

Post count: 27815

This reply has been marked as private.

August 20, 2018 at 3:46 pm #2820

Backpacking Series
Buyer

Post count: 104

This reply has been marked as private.

August 20, 2018 at 6:32 pm #2822

Alex Rollin
Moderator

Post count: 27815

This reply has been marked as private.

August 20, 2018 at 6:45 pm #2823

Backpacking Series
Buyer

Post count: 104

This reply has been marked as private.

August 21, 2018 at 6:09 am #2829

Alex Rollin
Moderator

Post count: 27815

This reply has been marked as private.

August 21, 2018 at 11:45 am #2844

Alex Rollin
Moderator

Post count: 27815

This reply has been marked as private.

August 21, 2018 at 11:47 am #2845

Backpacking Series
Buyer

Post count: 104

This reply has been marked as private.

August 21, 2018 at 12:00 pm #2847

Patrik
Moderator

Post count: 1971

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August 21, 2018 at 3:44 pm #2867

Backpacking Series
Buyer

Post count: 104

This reply has been marked as private.
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