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This topic contains 1 reply, has 2 voices, and was last updated by Alex Rollin 4 years, 9 months ago.

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February 26, 2020 at 5:44 pm #7381

Community IMPACT
Free User

Post count: 30

When I click on a user profile the platform times out. Receive error

Try clearing your cookies.
ERR_TOO_MANY_REDIRECTS

If this happens with a subscriber/user they won’t do this so I am curious how I might remedy as cookies eliminate user confidence. Insights for how to remedy?

February 27, 2020 at 2:26 am #7385

Alex Rollin
Moderator

Post count: 27815

Are you using other plugins to manager user profiles or login/registration?

This is usually caused by a conflict with another plugin or theme.

You can try disabling non-UsersWP plugins one by one to see if the issue persists.
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We have moved to a support ticketing system and our forums are now closed.

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