Registration glitches

This topic contains 4 replies, has 3 voices, and was last updated by Alex Rollin 7 years ago.

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October 26, 2017 at 9:04 am #892

Arcadia Studio
Free User

Post count: 1

Hello, I’m getting the following message when completing the registration form: “Error: Something went wrong when sending email. Please contact site admin.”
This happens despite no admin e-mail notification being set, or no e-mail confirmation being required.
However, the user is still registered correctly and can login as normal.
Can you please help out?.

October 26, 2017 at 1:26 pm #895

Alex Rollin
Moderator

Post count: 27815

Hello!

Did you do a default installation? Add or remove any fields?

We have some advice for email debugging here:
https://userswp.io/userswp-1-0-7-released/

It explains why you might enable debugging to catch the error for your specific case.

If you still need help let me know.

Thanks.

October 26, 2017 at 1:30 pm #896

Stiofan O’Connor
Site Admin

Post count: 22956

Hello Arcadia,

If you provide wp-admin details we will take a look at your setting to see if we can spot anything. You can set your reply private and only staff will be able to view it.

Thanks,

Stiofan

October 26, 2017 at 2:39 pm #897

Arcadia Studio
Free User

Post count: 1

Hi Stiofan and Alex,

I read the e-mail debugging info and changed the default e-mail sending method from SMTP, and this has resolved the issue.

Many thanks for your help.

October 26, 2017 at 4:00 pm #898

Alex Rollin
Moderator

Post count: 27815

Hello!

Thank you for letting us know!
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