Patrik

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Viewing 15 posts - 256 through 270 (of 1,063 total)
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  • in reply to: Activity Addon #6707

    Patrik
    Moderator
    Post count: 1971

    Hi,

    The tab needs to be created from the tab builder and using the shortcode. I have created it on your site. Please have a look and let me know if you have any queries. You will need to do some activity to see the content in the tab.

    Regards,
    Patrik

    in reply to: Bio Bug – Escaping Characters #6677

    Patrik
    Moderator
    Post count: 1971

    Hi,

    If you want to try then just let us know the FTP details and I will make the changes on your site.

    Regards,
    Patrik

    in reply to: EDD plugin not working #6673

    Patrik
    Moderator
    Post count: 1971

    Hi,

    You missed this notice in the admin while activating this add on:
    “UsersWP – Easy Digital Downloads requires Easy Digital Downloads plugin to be installed and active.”

    This add on will be activated only if “Easy Digital Downloads” plugin is installed and active.

    Regards,
    Patrik

    in reply to: Potential Privacy Fail #6671

    Patrik
    Moderator
    Post count: 1971

    Hi,

    Have you checked if there are any JS errors in the console while saving fields? Also, provide admin details so that we can try to regenerate the issue and fix it. Showing usernames to the public will not create a security issue as it requires a password to log in. If you can provide the screenshot for each issue would help us to identify the issue as making first name private will not hide it from the user’s name displaying in profile. That privacy is for custom fields.

    Regards,
    Patrik

    in reply to: EDD plugin not working #6670

    Patrik
    Moderator
    Post count: 1971

    Hi,

    The admin details you provided are not working. Can you please check and let us know the correct details?

    Regards,
    Patrik

    in reply to: Bio Bug – Escaping Characters #6669

    Patrik
    Moderator
    Post count: 1971

    Hi,

    Thanks for informing. We have fixed this issue and will be available in the next release of the plugin.

    Regards,
    Patrik

    in reply to: Woocommerce Issues #6654

    Patrik
    Moderator
    Post count: 1971

    Hi,

    Let us know the FTP details and the file where you put the code and I will do some troubleshooting as this should work I think.

    Regards,
    Patrik

    in reply to: Pre sales question – multi select #6650

    Patrik
    Moderator
    Post count: 1971

    Also, You can add as many fields as you want to user registration and account forms. Old users have to go to the account page and fillup the new fields to complete the profile as new users will have the details already if those fields are in registration forms as well.

    Regards,
    Patrik

    in reply to: Pre sales question – multi select #6649

    Patrik
    Moderator
    Post count: 1971

    Hi,

    Thanks for informing the issue. We have fixed this and will be available in the next update of the plugin.

    Regards,
    Patrik

    in reply to: Author page bug #6605

    Patrik
    Moderator
    Post count: 1971

    Hi,

    This is already fixed and will be available in the next update release of the plugin and I have also applied the patch on your site. Please review it and let me know your thoughts.

    Regards,
    Patrik


    Patrik
    Moderator
    Post count: 1971

    Hi,

    Regarding tooltip, it is because of the z-index of the edit link and the tooltip. The tooltip is overlapping with the edit link. You can check the solution here: https://github.com/valor-software/ngx-bootstrap/issues/3075#issuecomment-350915896

    Regarding account page 404, it is a known issue and we will be fixing it in the next update release of UsersWP.

    Regards,
    Patrik

    in reply to: Author page bug #6602

    Patrik
    Moderator
    Post count: 1971

    Hi,

    Kindly post your Admin and FTP details in a private reply so that we can look into it.

    Regards,
    Patrik

    in reply to: login, forgotten password password reset not working #6589

    Patrik
    Moderator
    Post count: 1971

    Hi,

    The security plugin or some other plugin is modifying the reset key and that is the reason it is not validating and showing error. We have used the default WP reset key and it should work in normal case. You have to either deactivate the plugin which is affecting this or disable the functionality of plugin which is preventing users from reset passwords by disabling settings if they have.

    Regards,
    Patrik

    in reply to: Conflict between USERWP and mobile menu on KLEO theme #6587

    Patrik
    Moderator
    Post count: 1971

    Hi,

    It’s not due to the change in settings but it seems due to the default image you have set in the avatar is not found. You have to reupload the image and make sure you don’t use the special characters in the image name as those can be blocked by gravatar. You may need to make some minor CSS changes to make the layout proper.

    Regards,
    Patrik


    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
Viewing 15 posts - 256 through 270 (of 1,063 total)