Cant delete/deactivate bio-field

This topic contains 5 replies, has 3 voices, and was last updated by  Patrik 1 year, 5 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #8111

    grunt
    Free User
    Post count: 5

    Hey guys,

    it’s kinda bugged. I can’t delete or deactivate the bio-field. I dont want it to be displayed on the profile-page. Beside that I also can’t change any settings regarding the bio-field. It doesnt make any sense.

    Need some help here please 🙂

    Greetings and stay safe and thanks for your great work,

    Sascha

    #8118

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks, the developers will take a look at it.

    #8129

    grunt
    Free User
    Post count: 5

    Hi Alex,

    thank you for your reply. Sadly I cannot deactivate it, it is just not possible, Each time I get the message: “Spalte konnte nicht geändert werden. Du hast möglicherweise zu viele Spalten”. In english it roughly translates to: “column couldn’t be changed/edited. Perhaps you’ve got too many columns”. Also the field disappears then and reappears when I reload the site, without any changes of course.

    Well I actually have 13 of those fields there, which shouldnt be too much. I need em all on the page and I’m able to edit others, just not the bio field, which is weird.

    How can I upload a screenshot here? I dont see an option to do that.

    I’ve got the latest version of the plugin, this error already happened in dec 2019, but then the client didnt care anymore about it, now it came up again and I need to fix this somehow. Complete uninstall hmm I hope that won’t destroy too much of the site and it’ll be easy to restore it.

    Kind regards and thanks for your help,

    Sascha

    #8131

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    #8132

    grunt
    Free User
    Post count: 5

    Hi Patrik,

    that is very kind of you, tho sadly, I’m not allowed to do that, I’m sorry. I didnt get the permission.

    Is there a way you could provide the necessary steps for me? If that doesnt mean too much work on your end. I’ve got base knowledge on HTML/CSS and JS.

    Regards,

    Sascha

    #8134

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
Viewing 6 posts - 1 through 6 (of 6 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket