ERROR: Session path doesn't exist:

This topic contains 26 replies, has 2 voices, and was last updated by  Patrik 5 years, 6 months ago.

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  • October 22, 2018 at 11:43 am #3071

    Bjorn Nielsen
    Buyer
    Post count: 21

    Got this problem, with my FB Button, i tryed solution i have read around the forum, without luck….
    Maybe someone can help……

    October 22, 2018 at 11:45 am #3073

    Patrik
    Moderator
    Post count: 1971

    Hi Bjorn,

    Please post your site URL, Admin and FTP details here in private reply so that we can look into the issue.

    Regards,
    Patrik

    October 22, 2018 at 11:49 am #3074

    Bjorn Nielsen
    Buyer
    Post count: 21
    This reply has been marked as private.
    October 22, 2018 at 12:35 pm #3075

    Patrik
    Moderator
    Post count: 1971

    Hi Bjorn,

    This can be fixed by your hosting provider as this error displays when the session directory is not available or writable on your hosting. Only they can fix this. Let me know once done.

    Regards,
    Patrik

    October 22, 2018 at 12:52 pm #3076

    Bjorn Nielsen
    Buyer
    Post count: 21

    ok… i try… what folder should they make, or made Writeable

    October 22, 2018 at 1:14 pm #3077

    Patrik
    Moderator
    Post count: 1971

    Actually, there is no specific folder for storing sessions. It depends on the hosting. So you just ask that create session folder if not exists or make it writable if exists.

    Regards,
    Patrik

    October 22, 2018 at 1:16 pm #3078

    Bjorn Nielsen
    Buyer
    Post count: 21

    they said, the tmp folder used now, and it’s writeable…..

    October 22, 2018 at 1:19 pm #3079

    Bjorn Nielsen
    Buyer
    Post count: 21

    you can get access to the tmp folder, using sftp.. they said….

    October 22, 2018 at 1:21 pm #3080

    Bjorn Nielsen
    Buyer
    Post count: 21
    This reply has been marked as private.
    October 22, 2018 at 1:24 pm #3081

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I can’t connect to the SFTP. It shows authentication fail error. Can you recheck?

    Also, clear the cache from your hosting if there is any and from the caching plugin if any used. If possible ask your hosting provider the same issue and they can help set up session directory.

    Regards,
    Patrik

    October 22, 2018 at 1:32 pm #3082

    Bjorn Nielsen
    Buyer
    Post count: 21
    This reply has been marked as private.
    October 22, 2018 at 1:33 pm #3083

    Bjorn Nielsen
    Buyer
    Post count: 21
    This reply has been marked as private.
    October 22, 2018 at 1:40 pm #3084

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I don’t see tmp folder on the root of the site. Let me know the full path of the temp folder. There will be a change in php.ini also required to point the session path to this folder. Can you please ask your hosting provider about how to do that? Will custom php.ini on the WordPress root work for the site or not?

    Regards,
    Patrik

    October 22, 2018 at 1:54 pm #3085

    Bjorn Nielsen
    Buyer
    Post count: 21
    

    Der ligger ganske korrekt ikke en mappe med navnet tmp i roden af selve webhotellet - derimod ligger denne på en anden placering, og kan generelt kun ses hvis man forbinder til webhotellet med enten SFTP eller SSH.

Dog er det ikke muligt at ændre på php.ini filen på nogen måde hos os.
    

    Try to tanslate:
    
There no folder with name tmp on root. at webhotel.It placed another place, and can be seen by using SFTP or SSH
    
It’s not possible to change on php.ini here on the webhost
    

		
	
    


    

			
				

    

	
    

		October 22, 2018 at 2:03 pm

		
		#3086

		
		
		
	
    


    


    

	
    

		
		
    Patrik
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