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Facebook Profile Picture wasn't Pulled Using Social Facebook Sign Up

This topic contains 10 replies, has 3 voices, and was last updated by  jenisme 4 years, 5 months ago.

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  • November 17, 2019 at 5:54 am #5870
    November 17, 2019 at 7:40 pm #5876

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks for catching that, we will check into it and post an update back here.

    November 18, 2019 at 5:49 am #5878

    Patrik
    Moderator
    Post count: 1971

    Hi,

    Kindly update the add on to the latest version and let us know if the issue is resolved or not.

    Regards,
    Patrik

    November 18, 2019 at 7:03 am #5880

    jenisme
    Free User
    Post count: 5

    I tried updating to the latest version 1.2.2 and now I get another error instead. Please see attached image

    November 18, 2019 at 7:17 am #5882

    jenisme
    Free User
    Post count: 5

    Looks like someone else on my team managed to login via Facebook, and this issue doesn’t occur on his side. And the version 1.2.2 seems to be pulling the profile photo. Just that not too sure why I’m seeing another error on my side…

    Could you guys advise on this?

    November 18, 2019 at 7:18 am #5883

    Patrik
    Moderator
    Post count: 1971

    Hi,

    That error we have added when the email address is not returned from the facebook instead of creating dummy user email. You can enable setting UsersWP->Social->Let the user enter email? and Let the user enter username? which will allow users to enter their email and username.

    Regards,
    Patrik

    November 18, 2019 at 8:36 am #5884

    jenisme
    Free User
    Post count: 5

    Looks like it works after I turned on the settings under UsersWP > Social. Profile photo is also being pulled into the user account now. Thank youuu!!!

    Anyway, regarding the error, I actually keyed in my facebook email and password and it directed me to the error page (it is a valid email and password though). Does the error occur if the email is invalid? Just trying to understand here just so I don’t repeat the same mistake again 🙂

    November 18, 2019 at 8:44 am #5885

    Patrik
    Moderator
    Post count: 1971

    Hi,

    Some time due to user’s privacy settings on Facebook, if the email is not shared with our addon but the only username is shared then the dummy email was generated automatically from the username. But due to other customer’s requests about users must have an email address, we have displayed this error.

    Regards,
    Patrik

    November 18, 2019 at 8:56 am #5886

    jenisme
    Free User
    Post count: 5

    Hey Patrik,

    Thanks for the clarification! Your explanation helps! alright, all good now. Thanks for your help! Appreciate it Patrik. 🙂

    November 18, 2019 at 11:03 am #5888

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    November 18, 2019 at 4:30 pm #5890

    jenisme
    Free User
    Post count: 5

    Done. 5 stars from me 🙂

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