Topic: Fatal error |

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Tagged: Fatal error:, tables updating

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July 3, 2019 at 8:49 pm #4637

lisec73
Buyer

Post count: 180

I have had to deactivate userswp plugin because it was causing a fatal error.

Site is

MySchoolAdvisor.com.au

A couple of days ago I only got an error page when I went to log in.

Wordpress had sent an email to say your ReCaptcha plugin caused the error.

I deactivated reCaptcha but I couldn’t get rid or the error until I deactivated userswp alltogether.

After deactivating and logging in, I activated userswp again. It had a message that some tables were updating in the background (login still did not work). When I chose to “update now”, I got the error page again.

Can you please help out.

Thanks
Lise

July 3, 2019 at 8:56 pm #4638

lisec73
Buyer

Post count: 180

This reply has been marked as private.

July 4, 2019 at 4:39 am #4640

Alex Rollin
Moderator

Post count: 27815

This reply has been marked as private.

July 4, 2019 at 8:39 pm #4642

lisec73
Buyer

Post count: 180

This reply has been marked as private.

July 5, 2019 at 1:57 pm #4650

Patrik
Moderator

Post count: 1971

Hi,

It looks like Swift Performance plugin is causing issues. As it is setting the plugin load priorities and due to that UsersWP plugin is not loading properly. When I deactivate Swift Performance plugin then all the UsersWP pages load properly but the other website design changes. I am not sure if you have done any customizations on your site or not. What I can suggest is using any other optimization plugin to fix this issue and we will also test UsersWP with the Swift Performance plugin to check the conflicts and resolve them. I have disabled UsersWP and UsersWP ReCaptcha plugins.

Regards,
Patrik
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