Topic: Fields are empty after installation, can not see what to do? |

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November 30, 2018 at 8:33 pm #3281

Benjamin Viant
Buyer

Post count: 6

Hey guys,

I have your plugin on few others clients, working perfectly. I need to have it for a new client, but it doesn’t seem to wor as it should, I cannot see fields where I have to enter user/ pass etc…

See printscreen, url to see the bug: https://dev.mobiliteqc.org/adverts/manage/ Clique on ”Se connecter” (Also, when click on register, I’m redirected to the WP admin instead of your page)

Even tried to export/ import settings for an other website, same problems.

Huge thanks!
Ben

November 30, 2018 at 9:16 pm #3283

Alex Rollin
Moderator

Post count: 27815

This is not the correct shortcode for the register page: [Wppb-register]

The registration page chosen in the UsersWP – Settings – Pages should not contain any content (blank).

The login page looks fine.

Review the settings and the content of the registration page. If that doesn’t fix it you can make a private reply with WP Admin and we can check the settings.

First, though, do please review the basic install guide:

https://userswp.io/docs/basic-settings/

November 30, 2018 at 9:19 pm #3284

Benjamin Viant
Buyer

Post count: 6

Hey thanks for the quick answer!
Hum, in fact I don’t do anything, the system does it automatically… + the login page is not working neither: https://dev.mobiliteqc.org/login/

November 30, 2018 at 9:20 pm #3285

Benjamin Viant
Buyer

Post count: 6

For the register page = ok.
My initial problem is that the fields are empty if you try to enter user + pass, we can’t see anything

November 30, 2018 at 9:25 pm #3286

Alex Rollin
Moderator

Post count: 27815

The plugin uses common URLs, and if you had a previous user management plugin you could consider deleting all the pages and recreating them.

https://userswp.io/docs/basic-settings/#replace

December 1, 2018 at 4:46 am #3289

Benjamin Viant
Buyer

Post count: 6

I deleted everything, uninstall/ reinstall, no changes.
I desactivated all plugins, same.
I cloned, again the website from scratch, reinstall the plugin, same.

Can you have a look? Sorry to borrow you, really want it to work.
Thanks!

December 1, 2018 at 4:48 am #3290

Benjamin Viant
Buyer

Post count: 6

This reply has been marked as private.

December 1, 2018 at 1:25 pm #3291

Alex Rollin
Moderator

Post count: 27815

Hello,

Thanks for writing in with the details, we will take a look.

December 1, 2018 at 11:58 pm #3294

Benjamin Viant
Buyer

Post count: 6

Thanks to you, i tried everything to make it work, sadely without results… Really don’t understand why, I have your plugin on other site without any problem at all.

December 2, 2018 at 4:06 pm #3298

Alex Rollin
Moderator

Post count: 27815

This reply has been marked as private.

December 3, 2018 at 6:19 am #3301
Patrik
Moderator

Post count: 1971
Hi Benjamin,

I have checked registration and login form both are working fine. Regarding the fields you are not able to see to enter username and password, that is due to design issue by theme. I have modified the CSS in Appearance->Customiser->Additional CSS as follows:
```
.uwp_page .uwp_form input, .uwp_page .uwp_form ::placeholder{
color:#000000;
}
```
This will change the color of the fields text and placeholder text to black. You can change the color code to what you want. Let me know if it works for you or not.

Regards,
Patrik
December 4, 2018 at 6:00 pm #3308

Benjamin Viant
Buyer

Post count: 6

Hey Patrik,

Huge thanks, it’s working like a charm! 🙂

Ben
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