Fields are empty after installation, can not see what to do?

This topic contains 11 replies, has 3 voices, and was last updated by  Benjamin Viant 5 years, 3 months ago.

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  • #3281

    Benjamin Viant
    Buyer
    Post count: 6

    Hey guys,

    I have your plugin on few others clients, working perfectly. I need to have it for a new client, but it doesn’t seem to wor as it should, I cannot see fields where I have to enter user/ pass etc…

    See printscreen, url to see the bug: https://dev.mobiliteqc.org/adverts/manage/ Clique on ”Se connecter” (Also, when click on register, I’m redirected to the WP admin instead of your page)

    Even tried to export/ import settings for an other website, same problems.

    Huge thanks!
    Ben

    #3283

    Alex Rollin
    Moderator
    Post count: 27815

    This is not the correct shortcode for the register page: [Wppb-register]

    The registration page chosen in the UsersWP – Settings – Pages should not contain any content (blank).

    The login page looks fine.

    Review the settings and the content of the registration page. If that doesn’t fix it you can make a private reply with WP Admin and we can check the settings.

    First, though, do please review the basic install guide:

    https://userswp.io/docs/basic-settings/

    #3284

    Benjamin Viant
    Buyer
    Post count: 6

    Hey thanks for the quick answer!
    Hum, in fact I don’t do anything, the system does it automatically… + the login page is not working neither: https://dev.mobiliteqc.org/login/

    #3285

    Benjamin Viant
    Buyer
    Post count: 6

    For the register page = ok.
    My initial problem is that the fields are empty if you try to enter user + pass, we can’t see anything

    #3286

    Alex Rollin
    Moderator
    Post count: 27815

    The plugin uses common URLs, and if you had a previous user management plugin you could consider deleting all the pages and recreating them.

    https://userswp.io/docs/basic-settings/#replace

    #3289

    Benjamin Viant
    Buyer
    Post count: 6

    I deleted everything, uninstall/ reinstall, no changes.
    I desactivated all plugins, same.
    I cloned, again the website from scratch, reinstall the plugin, same.

    Can you have a look? Sorry to borrow you, really want it to work.
    Thanks!

    #3290

    Benjamin Viant
    Buyer
    Post count: 6
    This reply has been marked as private.
    #3291

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Thanks for writing in with the details, we will take a look.

    #3294

    Benjamin Viant
    Buyer
    Post count: 6

    Thanks to you, i tried everything to make it work, sadely without results… Really don’t understand why, I have your plugin on other site without any problem at all.

    #3298

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #3301

    Patrik
    Moderator
    Post count: 1971

    Hi Benjamin,

    I have checked registration and login form both are working fine. Regarding the fields you are not able to see to enter username and password, that is due to design issue by theme. I have modified the CSS in Appearance->Customiser->Additional CSS as follows:

    
    
    .uwp_page .uwp_form input, .uwp_page .uwp_form ::placeholder{
    color:#000000;
    }

    This will change the color of the fields text and placeholder text to black. You can change the color code to what you want. Let me know if it works for you or not.

    Regards,
    Patrik

    #3308

    Benjamin Viant
    Buyer
    Post count: 6

    Hey Patrik,

    Huge thanks, it’s working like a charm! 🙂

    Ben

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