File upload issues

This topic contains 1 reply, has 2 voices, and was last updated by  Alex Rollin 4 years ago.

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  • #7847

    Ciaran Coakley
    Free User

    Hi

    I have added a File Upload option to the Account form.

    When uploading a file of any size, I get the message “The uploaded file is too big. Maximum size allowed:300.00 kB”. I have tried various file types, including .jpg and .pdf

    UsersWP is running on a Multi-site installation. In the Multi-site network settings, the “Max upload file size” is set as 15MB.

    Where would the 300kB limit for UsersWP be coming from, can you assist please?

    Thank you

    Ciaran

    #7852

    Alex Rollin
    Moderator
    Post count: 27815

    Please share WP Admin credentials so we can check on that.

    It may be built into the file field. I will ask the developers to let us know more.

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