Form Builder / Profile page – fields not saving, displaying

This topic contains 15 replies, has 4 voices, and was last updated by  Foster 5 years, 6 months ago.

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  • May 31, 2019 at 9:17 pm #4323
    June 1, 2019 at 12:53 am #4327

    Guust
    Moderator
    Post count: 29970

    Please post your URL and WP admin and FTP login details so we can check things out.
    Also include details of exactly which fields we are talking about, add a link to the backend where you are editing them if you can.

    Thanks

    June 1, 2019 at 1:29 am #4328

    Foster
    Buyer
    Post count: 164
    This reply has been marked as private.
    June 1, 2019 at 9:37 am #4330

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    June 2, 2019 at 12:28 pm #4337

    Foster
    Buyer
    Post count: 164

    Thanks, Alex.

    I’m willing to rebuild the whole Form if that’s what it takes. I just don’t know how that will affect current users’ data.

    June 3, 2019 at 5:39 am #4339

    Patrik
    Moderator
    Post count: 1971

    Hi,

    This happens when the Database table has too many columns or to add/modify the column, alter table SQL query returns false. I would suggest you delete and recreate those fields and let me know if it works for you or not. This will not affect your user’s data if you keep the same field key. If possible just delete the columns from your database also which are not required but deleted the field from the form builder.

    Regards,
    Patrik

    June 3, 2019 at 2:51 pm #4346

    Foster
    Buyer
    Post count: 164

    Recreating the fields worked.

    June 3, 2019 at 6:35 pm #4351

    Foster
    Buyer
    Post count: 164

    I am unable to remove or recreate the “About” (bio) field.
    I can not edit or save this field.

    I’m not sure how to edit the database to fix this.

    June 4, 2019 at 6:37 am #4362

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    June 4, 2019 at 12:05 pm #4363

    Foster
    Buyer
    Post count: 164
    This reply has been marked as private.
    June 4, 2019 at 12:40 pm #4364

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    June 4, 2019 at 1:19 pm #4365

    Foster
    Buyer
    Post count: 164
    This reply has been marked as private.
    June 4, 2019 at 1:49 pm #4367

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I have removed the About field and created again. Please check from your side and let me know if it works for you or not.

    Regards,
    Patrik

    June 4, 2019 at 2:11 pm #4368

    Foster
    Buyer
    Post count: 164

    Thanks. The rebuilt About field appears to be working.

    If I set the About field to show in “Profile page own tab,” should it automatically show a new tab on the profile page? If so, this doesn’t seem to be working.

    June 4, 2019 at 3:35 pm #4371

    Patrik
    Moderator
    Post count: 1971

    You have to select it from UsersWP->General->Profile->Choose the tabs to display in Profile to display as a tab in profile.

    Let me know if it works for you or not?

    Regards,
    Patrik

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