HTML in Email Name

This topic contains 7 replies, has 3 voices, and was last updated by  Sammy Jones 5 years, 1 month ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #3581

    Sammy Jones
    Free User
    Post count: 14

    When I receive an email from the UsersWP plugin, the name associated with the email is using the website name. This has an apostrophe and it is showing as HTML (& #039 😉 instead of the actual apostrophe (‘).

    #3583

    Alex Rollin
    Moderator
    Post count: 27815

    Please share site login information so we can see what you mean there.

    #3584

    Sammy Jones
    Free User
    Post count: 14

    Hi Alex.

    It’s not on the site, it’s when the site sends me an email. The name for the email is the Site Name and the admin email address. The site name has an apostrophe, but when it’s used as the email name, it’s not showing the apostrophe, it’s showing the HTML code for an apostrophe. I would think there should be a functions that changes that before it’s sent?

    Here’s the email I’m getting:

    from: Edinburgh Men's Golf Association <wordpress@sixu.com>
    reply-to: wordpress@sixu.com
    to: wordpress@sixu.com
    date: Feb 5, 2019, 3:28 PM
    subject: New account registration
    mailed-by: host2.sixu.com
    signed-by: emgagolf.com

    #3585

    Sammy Jones
    Free User
    Post count: 14

    Here’s a screenshot of the General Settings.

    #3590

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    #3591

    Sammy Jones
    Free User
    Post count: 14
    This reply has been marked as private.
    #3606

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    #3609

    Sammy Jones
    Free User
    Post count: 14

    Hi Patrick.

    I received an email for a user changing their password this morning and the apostrophe was displayed correctly in the email. It looks like this has been resolved. Thanks!

Viewing 8 posts - 1 through 8 (of 8 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket