Image icon for changing avatar not showing in widget

This topic contains 27 replies, has 3 voices, and was last updated by  Filip Pejakovic 4 years, 1 month ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #7075

    Filip Pejakovic
    Free User
    Post count: 13
    This reply has been marked as private.
    #7076

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    #7077

    Filip Pejakovic
    Free User
    Post count: 13
    This reply has been marked as private.
    #7078

    Patrik
    Moderator
    Post count: 1971

    Hi,

    Can you explain in detail or with a screenshot/video so that I can try to regenerate and resolve the issue? I have added a bio and it increased 2 points which is working properly.

    Regards,
    Patrik

    #7079

    Filip Pejakovic
    Free User
    Post count: 13
    This reply has been marked as private.
    #7080

    Patrik
    Moderator
    Post count: 1971

    Hi,

    The mycred add on will count the points for the first time only means if there is no value stored before with the same key for that user.

    If you have created the field with the same key before and the users have saved the information then when you create the new field with the same key will not be counted. I would suggest you create new user and save the account information and check if it assigns points for the bio to that user or not as the user will not have any old value stored for bio.

    Regards,
    Patrik

    #7081

    Filip Pejakovic
    Free User
    Post count: 13
    This reply has been marked as private.
    #7084

    Patrik
    Moderator
    Post count: 1971

    Hi,

    We have found the issue and working on the solution. The issue is because the bio is added while registration and then when the points are assigned on updating the other fields, the bio is already having value and can’t assign the point due to old value. Give us some time to apply the solution and will update you here.

    Regards,
    Patrik

    #7086

    Filip Pejakovic
    Free User
    Post count: 13

    Thanks for the reply. Will wait patiently 🙂

    #7221

    Patrik
    Moderator
    Post count: 1971

    Hi,

    We have released an update for UsersWP and a few add ons(myCred for you). Can you please check and let me know if your issue is fixed or not?

    Regards,
    Patrik

    #7251

    Filip Pejakovic
    Free User
    Post count: 13

    It is fixed! All is working correctly. I will continue testing the plugin thoroughly and report any bugs. Thanks!

    #7253

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    #7279

    Filip Pejakovic
    Free User
    Post count: 13
    This reply has been marked as private.
Viewing 13 posts - 16 through 28 (of 28 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket