Issue with editing profile

This topic contains 7 replies, has 2 voices, and was last updated by Giri 7 years, 1 month ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Author

Posts
October 9, 2017 at 12:34 am #693

Marisol
Buyer

Post count: 23

I tested the “edit profile” section and I get a message that the username is already registered. please choose another one. Is there a reason why? Please help.

October 9, 2017 at 5:43 pm #702

Giri
Expired Member

Post count: 3155

Hi Could you tell me where exactly you getting that message?

/account page?

Can you provide admin details to test?

October 9, 2017 at 7:42 pm #705

Marisol
Buyer

Post count: 23

This reply has been marked as private.

October 10, 2017 at 2:18 pm #710

Giri
Expired Member

Post count: 3155

Hi Marisol,

Username field should not be visible in Account form. Did you modify those settings?

October 10, 2017 at 4:16 pm #718

Marisol
Buyer

Post count: 23

No how do I do that?

October 11, 2017 at 11:49 am #726

Giri
Expired Member

Post count: 3155

This reply has been marked as private.

October 11, 2017 at 6:42 pm #731

Marisol
Buyer

Post count: 23

Yes perfect. Thank you very much. You are AWESOME!!!

October 12, 2017 at 12:01 pm #735

Giri
Expired Member

Post count: 3155

You are welcome.
Author

Posts

Viewing 8 posts - 1 through 8 (of 8 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket