Issue with editing profile

This topic contains 7 replies, has 2 voices, and was last updated by  Giri 6 years, 6 months ago.

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  • October 9, 2017 at 12:34 am #693

    Marisol
    Buyer
    Post count: 23

    I tested the “edit profile” section and I get a message that the username is already registered. please choose another one. Is there a reason why? Please help.

    October 9, 2017 at 5:43 pm #702

    Giri
    Expired Member
    Post count: 3155

    Hi Could you tell me where exactly you getting that message?

    /account page?

    Can you provide admin details to test?

    October 9, 2017 at 7:42 pm #705

    Marisol
    Buyer
    Post count: 23
    This reply has been marked as private.
    October 10, 2017 at 2:18 pm #710

    Giri
    Expired Member
    Post count: 3155

    Hi Marisol,

    Username field should not be visible in Account form. Did you modify those settings?

    October 10, 2017 at 4:16 pm #718

    Marisol
    Buyer
    Post count: 23

    No how do I do that?

    October 11, 2017 at 11:49 am #726

    Giri
    Expired Member
    Post count: 3155
    This reply has been marked as private.
    October 11, 2017 at 6:42 pm #731

    Marisol
    Buyer
    Post count: 23

    Yes perfect. Thank you very much. You are AWESOME!!!

    October 12, 2017 at 12:01 pm #735

    Giri
    Expired Member
    Post count: 3155

    You are welcome.

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