Issue with "My Listings" on login

This topic contains 19 replies, has 3 voices, and was last updated by  Sarah 2 months, 3 weeks ago.

  • Author
    Posts
  • #7237

    Sarah
    Free User
    Post count: 108

    Hi,

    I’m having issues with what’s displaying when I click “My Listings” on my directory login. It’s linking me to the correct page, but it’s displaying an error page.

    1. Where/how can I change that so it displays the correct post type (brokers) when I click “My Listings” on my login dashboard?
    2. OR is there a way to redirect that page to the profile page?
    (https://www.bernieportal.com/profile/katifredericksen/ instead of https://www.bernieportal.com/profile/katifredericksen/listings/broker/)

    I have screenshots to show you what I’m seeing.

    Thanks!

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    #7244

    Alex Rollin
    Moderator
    Post count: 27809

    Thanks for adding your topic here so our team can provide support.

    Please share WP Admin and FTP credentials so we can debug the issue and find a solution.

    #7256

    Sarah
    Free User
    Post count: 108
    This reply has been marked as private.
    #7276

    Patrik
    Moderator
    Post count: 1970

    Hi,

    I am not able to find the dashboard. Can you please let me know the steps or screenshot where I can find a dashboard so that I can regenerate the issue and fix it?

    Regards,
    Patrik

    #7282

    Sarah
    Free User
    Post count: 108
    This reply has been marked as private.
    #7308

    Patrik
    Moderator
    Post count: 1970
    This reply has been marked as private.
    #7314

    Sarah
    Free User
    Post count: 108
    This reply has been marked as private.
    #7334

    Patrik
    Moderator
    Post count: 1970
    This reply has been marked as private.
    #7345

    Sarah
    Free User
    Post count: 108
    This reply has been marked as private.
    #7449

    Patrik
    Moderator
    Post count: 1970

    Hi,

    Can you update the plugin to the latest version and check if it resolves your issue or not? If it doesn’t work then you can reopen this ticket.

    Regards,
    Patrik

    #7451

    Sarah
    Free User
    Post count: 108

    Hi, It’s still showing an error after updating the plugin.

    #7462

    Patrik
    Moderator
    Post count: 1970
    This reply has been marked as private.
    #7484

    Sarah
    Free User
    Post count: 108
    This reply has been marked as private.
    #7486

    Alex Rollin
    Moderator
    Post count: 27809
    This reply has been marked as private.
    #7499

    Patrik
    Moderator
    Post count: 1970

    Hi,

    You can see it redirects properly to the listing tab where broker listings are displayed. You have created a new tab called Broker which is your custom tab and will not work with the dashboard dropdown links. What I can suggest is you keep the listing tab as added by Alex which is showing brokers listings and let me know if it is ok for you. You can always customize the template showing broker listings in the listing tab by overriding it.

    Regards,
    Patrik

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