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Issues With Social Login

This topic contains 5 replies, has 2 voices, and was last updated by  Stiofan O’Connor 6 years, 5 months ago.

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  • November 17, 2017 at 3:45 pm #1001

    Kevin Rosenjack
    Full Member
    Post count: 4

    Hello,

    Yesterday I configured the Social Login functionality via Facebook and was able to test functionality from my office successfully. I attempted this again from home on an iOS device and received a blank page. I assumed it was the device/browser combination but tried it on my Mac laptop with the same result. A blank page after viewing source.

    In my office today I am now seeing a blank page when using the Facebook login. As a sanity check I went through the configuration for the Instagram login and applied it. Same result. Blank page after viewing source. I cannot think of anything that was changed between the time this initially was functioning and now. Any thoughts or things to look for? Thanks!

    November 17, 2017 at 7:23 pm #1002

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Kevin,

    Please provide wp-admin details in a private reply and we will have a look.

    Thanks,

    Stiofan

    November 17, 2017 at 7:31 pm #1003

    Kevin Rosenjack
    Full Member
    Post count: 4
    This reply has been marked as private.
    November 17, 2017 at 7:45 pm #1004

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    It seems to be throwing a server error, can you please provide FTP info so i can check the error logs.

    Thanks,

    Stiofan

    November 17, 2017 at 7:55 pm #1005

    Kevin Rosenjack
    Full Member
    Post count: 4
    This reply has been marked as private.
    November 17, 2017 at 8:17 pm #1006

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Kevin,

    It seems to be related to sessions, did something change there, it might be something to do with caching, do u have a setting you can turn off in WPE to test?

    I can’t really check more without FTP or WPE login.

    Thanks,

    Stiofan

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