Logging in with email locks me out

This topic contains 2 replies, has 2 voices, and was last updated by  adriangraham 4 years, 7 months ago.

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  • #5346

    adriangraham
    Free User
    Post count: 426

    Hi guys,

    Upgraded from GD1 to GD2 and going through a practice upgrade on my development site. I notice that if I log in using an email address and password I get locked out via wordfence for the following reason:

    Used an invalid username ‘adrian@invictus.ie’ to try to sign in

    People will use email rather than Username so it would be great if you could let me know what to do.

    Login/signup page is at: http://www.preschools.ie/login-2/

    Thanks for the help

    Adrian

    #5348

    Paolo
    Site Admin
    Post count: 31206

    This is obviously a Wordfence problem. Please ask for support to them.

    Thanks

    #5363

    adriangraham
    Free User
    Post count: 426

    Thanks Paolo. I thought the limitation that you can’t seem to turn off “Username” for people registering (and logging in) with UPUsers was causing some conflict…. hence my question.

    THanks

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