Login Not Working

This topic contains 5 replies, has 2 voices, and was last updated by  Jonathan Hayman 6 years, 5 months ago.

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  • November 3, 2017 at 11:35 am #933
    November 3, 2017 at 11:37 am #934

    Jonathan Hayman
    Buyer
    Post count: 15
    This reply has been marked as private.
    November 3, 2017 at 6:09 pm #936

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    I am unable to replicate the issue. Can you provide us with more information so we can see the issue and diagnose it?

    Please let us know about which browser you are using, too, and which form it is that is causing the issue.

    I was able to login with the menu pop form as well as the form on the login page.

    Thank you

    November 4, 2017 at 9:47 am #937

    Jonathan Hayman
    Buyer
    Post count: 15

    Hi Alex,

    It must just be my account.

    Which account did you use to login?

    I’ve attached a screenshot. Both login locations now do not work. The only way I can get in is via ManageWP.

    Chrome, latest build.

    Thank you for the help.

    November 4, 2017 at 3:10 pm #938

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    I just tried again and I can login using both forms.

    I used the account in your reply, #934, above.

    Perhaps clear your cache.

    Let us know

    November 4, 2017 at 3:14 pm #939

    Jonathan Hayman
    Buyer
    Post count: 15
    This reply has been marked as private.
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We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket