Topic: Moderation Email Not Firing |

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Tagged: Moderation

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November 7, 2019 at 5:09 am #5695

Sean Hay
Free User

Post count: 2

Hi there, I am finding that the moderation email is not firing to the admin at all. I attempted to register as a user to the site, and the only email that is trying to fire is the Registration Success email.

Using UsersWP version 1.2.0.9 and Moderation version 1.2.0.
“Enable moderation notification to admin” is enabled.

Can you help?

November 7, 2019 at 12:13 pm #5702

Alex Rollin
Moderator

Post count: 27815

Please install the email log plugin to check which emails are being created.
https://wpgeodirectory.com/docs-v2/integrations/email/#email-log

Then share WP Admin credentials in a private reply if we need to take a look.

Thanks

November 7, 2019 at 5:26 pm #5706

Sean Hay
Free User

Post count: 2

This reply has been marked as private.

November 11, 2019 at 7:37 am #5751

Patrik
Moderator

Post count: 1971

Hi,

You have not mentioned the site URL. Also, can you check setting UsersWP->General->Registration->Registration Action is set to “Require admin review”? If not then you need to set this setting and then check if it works or not.

Regards,
Patrik

November 11, 2019 at 4:37 pm #5754

Sean Hay
Free User

Post count: 2

This reply has been marked as private.

November 12, 2019 at 11:40 am #5763

Patrik
Moderator

Post count: 1971

Hi,

There is a setting for sending admin emails in UsersWP->Emails->Admin Emails->New account is waiting for admin review which needs to be enabled. I have enabled it now so please check and let me know if your issue is resolved or not.

Regards,
Patrik
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