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Page "change password" is blank, privacy settings do not work

This topic contains 12 replies, has 4 voices, and was last updated by  Paolo 5 years, 2 months ago.

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  • January 24, 2019 at 4:23 pm #3547

    Artur
    Buyer
    Post count: 6

    Hello,
    just tests usersWP together with Geodirectory. Everything looked good until the update.
    I noticed two things:
    – page “change password” is blank, shortcode exists.
    – privacy settings do not work even if set to “No”
    I do not know what may be the cause of these errors. Reinstalling the plugin did not help …

    greetings

    January 24, 2019 at 7:47 pm #3548

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    please provide a link and admin credentials and we will have a look.

    Thanks

    January 24, 2019 at 8:14 pm #3549

    Artur
    Buyer
    Post count: 6
    This reply has been marked as private.
    January 24, 2019 at 9:23 pm #3552

    Guust
    Moderator
    Post count: 29970

    I cannot find any errors. Everything works as expected for me: Login page, privacy, forgot password etc.

    Please check, make sure to empty all caches. Let us know.

    January 24, 2019 at 11:06 pm #3553

    Artur
    Buyer
    Post count: 6

    hi,
    I checked in Firefox in incognito mode with the browser cache cleared.
    This page:
    https://ilovechojnice.pl/zmiana-hasla/
    is empty, (shortcode: [uwp_change] for this page is saved).
    In the attached image I showed the privacy settings. Only this setting works: “Hide profile from the users listing page”
    I have cleared the wordpress cache using the “Clear Cache For Me” plugin.
    I have no more ideas how to solve this problem.

    Thanks

    January 25, 2019 at 12:03 am #3555

    Guust
    Moderator
    Post count: 29970

    This is the Lost Password page: https://ilovechojnice.pl/nie-pamietasz-hasla/

    I cannot find why the privacy does not work, I’ll get a developer to have a closer look.
    It may be because of the Loco Translate plugin.
    We recommend using Poedit: https://userswp.io/docs/translate/

    January 25, 2019 at 12:16 am #3556

    Artur
    Buyer
    Post count: 6

    “This is the Lost Password page: https://ilovechojnice.pl/nie-pamietasz-hasla/“
    Yes, I agree and this site works correctly. But if you log in and want to change your password, you go to:
    https://ilovechojnice.pl/zmiana-hasla/
    and this page is empty. I can not change my password. Before the update this page worked well with shortcode: [uwp_change].

    January 25, 2019 at 12:47 am #3557

    Artur
    Buyer
    Post count: 6

    Turning off “Loco Translate” did not solve the problem.
    I have restored the website from the backup copy (userswp before the update) and the page “change password” displays correctly if you are logged in:
    https://ilovechojnice.pl/zmiana-hasla/

    “Privacy settings” still not working.

    January 28, 2019 at 1:12 pm #3567

    Kiran
    Moderator
    Post count: 7069

    Hello Artur,

    Privacy issue has been fixed and it will be in next release.
    See patch here https://github.com/UsersWP/userswp/pull/252/commits/43ec057962a6f0e3402a9c9d51f99ead5869f4d2

    Kiran

    January 28, 2019 at 6:46 pm #3568

    Artur
    Buyer
    Post count: 6

    hi,
    I’ve overwritten files and “privacy settings” work well 🙂
    There is still a problem with the page with shortcode [uwp_change] (for me it is: https://ilovechojnice.pl/zmiana-hasla/)
    The site is still clean and the user can not change his password…

    Thanks for your help 🙂

    January 28, 2019 at 7:26 pm #3569

    Paolo
    Site Admin
    Post count: 31206

    Please see: https://wordpress.org/support/topic/dont-see-change-password-form-with-shortcode-uwp_change/#post-11140829

    Let us know if it’s the same problem…

    Thanks

    January 28, 2019 at 7:39 pm #3570

    Artur
    Buyer
    Post count: 6

    Yes, this is the same problem. Now everything works well 🙂

    Thank you so much for your help 🙂

    January 28, 2019 at 8:53 pm #3571

    Paolo
    Site Admin
    Post count: 31206

    You’re welcome 🙂

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