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profile 404 different than rest of site

This topic contains 7 replies, has 4 voices, and was last updated by  Colin Whiteside 5 years, 5 months ago.

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  • May 24, 2019 at 6:12 am #4238

    Colin Whiteside
    Full Member
    Post count: 46

    Any non-existent url on my site (such as example.com/blah-blah) takes me to our 404 page (an elementor 404 layout).

    But a non-existent profile (example.com/profile/blah-blah) has it’s own page with a broken layout, no header, with the text “Epic 404 – Article Not Found”… ending in “This is the 404.php template.”

    If it is a 404 error, why does it not go to the 404 page?

    I’m using theme GDF Modern version: 2.0.0.1 and elementor pro.

    Could you help me know how to fix this?

    May 24, 2019 at 7:05 am #4240

    Kor
    Moderator
    Post count: 16516

    Hi Colin,

    Thanks for your post. This is usually related to permalinks. Could you share your Website WP admin access here in private reply so that we could check on it?

    May 24, 2019 at 5:11 pm #4244

    Colin Whiteside
    Full Member
    Post count: 46
    This reply has been marked as private.
    June 11, 2019 at 5:25 pm #4473

    Colin Whiteside
    Full Member
    Post count: 46

    Hi there, I never heard back on this, but it is still an issue I need to fix…

    June 11, 2019 at 10:21 pm #4475

    Alex Rollin
    Moderator
    Post count: 27815

    Hi,

    We are checking into the 404 action, a developer will reply when an update is available.

    June 12, 2019 at 5:34 am #4477

    Patrik
    Moderator
    Post count: 1971

    Hi,

    UsersWP is redirecting to 404 page but also includes the template from 404.php file of the theme. But I have fixed it for you and will be also available in next release. Thanks for spotting the issue.

    Regards,
    Patrik

    June 12, 2019 at 5:36 am #4478

    Patrik
    Moderator
    Post count: 1971

    I have made changes in userswp/includes/class-templatess.php file at line no. 219 by removing code 

    get_template_part( 404 ); exit();

    which was including template 404.php from the theme.

    Regards,
    Patrik

    June 12, 2019 at 5:47 pm #4489

    Colin Whiteside
    Full Member
    Post count: 46

    Yes, it goes to my 404 page now (with my elementor template).

    Thank you so much once again!
    Colin

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