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reCAPTCHA Fails on UsersWP Login Popup

This topic contains 9 replies, has 3 voices, and was last updated by  msturgill 4 years, 5 months ago.

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  • November 10, 2019 at 9:44 pm #5746

    msturgill
    Buyer
    Post count: 5

    I’m using the login link from the “UsersWP Endpoints” in the menu. Every time I try to log in I get “Error: reCAPTCHA verification failed. Try again.” I’m using the UsersWP reCaptcha plugin and the v2 Invisible reCaptcha keys. It does work on the WP login form. Is there something else I need to do to get it to work on the popup? Thanks!

    My site is here: https://www.knottcountytourism.com

    It’s the Login link in the upper right corner.

    November 10, 2019 at 10:26 pm #5747

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    November 10, 2019 at 10:53 pm #5749

    msturgill
    Buyer
    Post count: 5

    Sorry, it was a Cloudflare issue. It should work now.

    November 11, 2019 at 9:32 am #5752

    Guust
    Moderator
    Post count: 29970

    Can you please post your WP admin details in a private reply so we can check your setttings?
    Thanks

    November 11, 2019 at 7:57 pm #5757

    msturgill
    Buyer
    Post count: 5
    This reply has been marked as private.
    November 11, 2019 at 10:10 pm #5759

    Guust
    Moderator
    Post count: 29970

    Can you confirm it is still a problem? I cannot recreate it on your site.
    Thanks

    November 12, 2019 at 7:49 pm #5772

    msturgill
    Buyer
    Post count: 5
    This reply has been marked as private.
    November 13, 2019 at 12:38 am #5773

    msturgill
    Buyer
    Post count: 5
    This reply has been marked as private.
    November 13, 2019 at 7:12 am #5779

    Patrik
    Moderator
    Post count: 1971

    Hi,

    It looks like you are using an old version of our ReCaptcha add on. Kindly update it and then let us know if the issue is there or resolved.

    Regards,
    Patrik

    November 13, 2019 at 2:49 pm #5785

    msturgill
    Buyer
    Post count: 5

    I never even thought to check the plugin version. That fixed it. Thank you!

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