ReCaptcha is not set up correctly & not allowing me to login to WP

This topic contains 3 replies, has 2 voices, and was last updated by  Alex Rollin 4 years, 2 months ago.

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  • February 24, 2020 at 1:38 am #7296

    Meredith Sudborough
    Expired Member
    Post count: 4

    Hello, I’ve just activated all the UsersWP plugins & licenses that I thought I’d need and now cannot login to my WordPress site. I get the following message when I try: reCAPTCHA ERROR: The secret parameter is missing or invalid. Please try again.
    Any thoughts how I can gain access to my site to turn it off? Or do I need to revert to a saved version & reload all the UsersWP plugins? Thanks

    February 24, 2020 at 1:57 am #7297

    Alex Rollin
    Moderator
    Post count: 27815

    If you can access the site by FTP, just delete the recaptcha addon.

    Once you are ready to install it again, make sure you setup a key for the version you want to use. I recommend you try V2, first.

    February 24, 2020 at 2:04 am #7298

    Meredith Sudborough
    Expired Member
    Post count: 4

    Okay thanks Alex, going forward which Recaptcha should I use – the GD one or the UsersWP one or does it matter? Thanks

    February 24, 2020 at 9:18 pm #7319

    Alex Rollin
    Moderator
    Post count: 27815

    You should use both, but make sure they aren’t used on the same wp login form.

    I recommend again the V2 “I’m not a robot” setting, and to use the same keys for both, at least in the beginning as you get things started.

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