reCAPTCHA not working

This topic contains 30 replies, has 4 voices, and was last updated by  milettic 4 years, 2 months ago.

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  • #6985

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    #6999

    milettic
    Buyer
    Post count: 240
    This reply has been marked as private.
    #7043

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I checked the recaptcha is working on your site. It may be possible that due to cache it’s not renewed or expired but I can’t regenerate the issue on your site.

    Regards,
    Patrik

    #7047

    milettic
    Buyer
    Post count: 240

    We have noticed this problem more than one month ago and not only on my computer but a few. We tested it now again, I sent links to a few of my friends, they have the same error.

    If you try to login from a “/login” Page, it mostly works.

    If you try to login from the homepage or another page (blog, places…), it’s not possible because of Recaptcha error. You can try enabling lightbox and trying from home page menu “Acceso => Effettua il login”. And for registration “Acceso => Crea il tuo account”.

    Also, on the mobile menu, it’s not possible to log in on the user sidebar, look at the Print screen.

    I repeat it’s a problem with lightboxes (popups), not static forms.

    #7049

    milettic
    Buyer
    Post count: 240

    I noticed that lightbox works from default userswp pages (Print screen). If you try to login from these pages, it works. From the rest no.

    #7052

    milettic
    Buyer
    Post count: 240

    Also, the “Show password button” doesn’t work, but this is minor problem.

    #7096

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    #7099

    milettic
    Buyer
    Post count: 240

    Doesn’t work. I can’t login anymore not even from login page.
    Same message.

    #7102

    Patrik
    Moderator
    Post count: 1971

    Hi,

    Can you please check after clearing the cache from autoptimise plugin?

    Regards,
    Patrik

    #7107

    milettic
    Buyer
    Post count: 240

    Hi,

    I was on the phone recently, now I’ve checked on the computer clearing the cache and works well. Can you tell me what was the problem?

    On the phone, the login form on the sidebar doesn’t work. Do I need to ask theme support?

    And last, the button “show password” still not working.

    Thank you

    #7145

    Patrik
    Moderator
    Post count: 1971

    Hi,

    For the show password button, Can you try changing Settings->Font Awesome
    ->Type to CSS and check if it resolves the issue and doesn’t affect anything else on your site?

    Regards,
    Patrik

    #7166

    milettic
    Buyer
    Post count: 240

    Works great, and I can’t see for now that affect anything else on your site…
    Is there way to fix login form on the mobile view?
    Thank you

    #7171

    Alex Rollin
    Moderator
    Post count: 27815

    Please share a link and a pointer about where to see the form in which you are seeing an issue on mobile.

    #7192

    milettic
    Buyer
    Post count: 240
    This reply has been marked as private.
    #7197

    Alex Rollin
    Moderator
    Post count: 27815

    Those links are provided by the theme. Please post a topic to the GD Supreme forum to make a feature request about changing those to be compatible with the UsersWP modal.

    https://wpgeodirectory.com/support/

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