Redirect To Thank you page

This topic contains 10 replies, has 3 voices, and was last updated by  patrik 1 hour, 43 minutes ago.

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  • #3945

    BRETT WHIPP
    Free User
    Post count: 23

    For some reason, UserWP redirect after submission is not working. We have created a thank you page and we need that page to track/check funnels as we are already running the ads.

    ”Post received, your listing may need to be reviewed before going live, you can preview it here.”

    I have other tickets in here that has the login details, we need this fixed asap. please.

    #3946

    BRETT WHIPP
    Free User
    Post count: 23
    This reply has been marked as private.
    #3947

    patrik
    Moderator
    Post count: 1007

    Hi,

    Can you please provide some more information about what is broken and not working? If you can provide screenshots or video then it will help me to find an issue and fix it for you. Currently, I am not able to find any issue on your site.

    Regards,
    Patrik

    #3949

    Alex Rollin
    Moderator
    Post count: 16381

    I think this was resolved in another thread. If you need to reopen the case let us know.

    #3953

    BRETT WHIPP
    Free User
    Post count: 23

    Hi, yes you cant find the issue because the plugin is deactivated. When i activate the plugin, the homepage goes broken.

    #3977

    patrik
    Moderator
    Post count: 1007

    I see the issue. The thing is that the “Latest News” section has the section tag which is removed if the UsersWP is active. I am not sure why this happens but I have to figure out if this is the case with UsersWP and elementor or something else. I would like to debug more on this case. Do you have any staging site where I can try some troubleshooting to figure out the issue? I don’t want to affect your live site and live users.

    Regards,
    Patrik

    #4193

    BRETT WHIPP
    Free User
    Post count: 23
    This reply has been marked as private.
    #4194

    patrik
    Moderator
    Post count: 1007

    Hi,

    For registration, if email activation is set in the settings then it will not redirect to thank you page but it will display a message on the form. So if you want to redirect to thank you page then you may need to do minor customization or change the setting. Regarding invoice checkout error, invoicing requires user ID to checkout or there is a setting in Invoicing->Settings->Misc->Require Login To Checkout which should be disabled.

    Regards,
    Patrik

    #4211

    BRETT WHIPP
    Free User
    Post count: 23

    HI patrik, yeah the redirect has been fixed already – our main issue is the checkout. it wont let the users register. please see link above

    #4212

    BRETT WHIPP
    Free User
    Post count: 23

    or there is a setting in Invoicing->Settings->Misc->Require Login To Checkout which should be disabled.

    This is unchecked and still get the same issue.

    #4220

    patrik
    Moderator
    Post count: 1007

    Hi,

    Can you please provide FTP details in private reply to do some more troubleshooting?

    Regards,
    Patrik

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