40% OFF EVERYTHING
Our 10th BIRTHDAY SALE
Buy Now

Registration form not work

This topic contains 3 replies, has 2 voices, and was last updated by  Patrik 5 years, 7 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: ,

  • Author
    Posts
  • September 26, 2018 at 9:10 am #2947

    Mahavir Surana
    Free User
    Post count: 3

    Sir,
    Site- https://ijewelmart.com
    Registration form doe not work.Showing this message-“Error: Something went wrong when sending email. Please contact site admin.” (See screenshot)

    https://ibb.co/fmxUmp

    Please request to check & solve this.
    *Earlier I had contacted you on WP forum.*[Patrik (@wpdev10)]
    Thanks.

    September 26, 2018 at 12:04 pm #2948

    Patrik
    Moderator
    Post count: 1971

    Hi Mahavir,

    Please provide us the admin and FTP details in private reply here and we will look into it. You will need to tick the checkbox called “Set as private reply” while replying here to make it private reply which only our staff can see.

    Regards,
    Patrik

    September 26, 2018 at 3:22 pm #2949

    Mahavir Surana
    Free User
    Post count: 3
    This reply has been marked as private.
    September 27, 2018 at 5:41 am #2962

    Patrik
    Moderator
    Post count: 1971

    Hi,

    You are not using any SMTP WordPress plugin. I see following error in your cPanel which you need to resolve first.

    Attention! Please register your email IDs used in non-smtp mails through cpanel plugin. Unregistered email IDs will not be allowed in non-smtp emails sent through scripts. Go to Mail section and find "Registered Mail IDs" plugin in paper_lantern theme.

    Follow the process from link https://wpgyan.com/how-to-resolve-please-register-your-email-ids-used-in-non-smtp-mails-through-cpanel-plugin-in/

    You can use the WP Mail SMTP plugin and configure it using your Gmail credentials to send email from your site.

    Regards,
    Patrik

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket