Registration not working as intended

This topic contains 5 replies, has 2 voices, and was last updated by  Guust 6 months, 2 weeks ago.

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  • #3295
    #3296

    Guust
    Moderator
    Post count: 26511

    Can you please add URL and WP admin details in a private reply so a developer can investigate.

    I do get a timeout when trying to register, and get this message:

    If you’re the owner of this website:
    The connection to the origin web server was made, but the origin web server timed out before responding. The likely cause is an overloaded background task, database or application, stressing the resources on your web server. To resolve, please work with your hosting provider or web development team to free up resources for your database or overloaded application.

    And then it links to https://support.cloudflare.com/hc/en-us/articles/200171926-Error-524

    Thanks

    #3297

    lisec73
    Buyer
    Post count: 167
    This reply has been marked as private.
    #3299

    lisec73
    Buyer
    Post count: 167

    Hi,
    Hosting reckons there are no server/resource issues. They suggested it is a caching or DNS issue since the user is actually created in the database.??

    I have tried de-activating all plugins updated in the last month but it made no difference. Have activated again now.

    Query monitor shows no useful script errors – only the missing heart-beat but I turned that off. I have a wp-core slow query.

    Tried de-activating userswp plugin too but it made no difference also when I used the GD registration form.

    It times out with a 524 error. Login usually gives 524 error too.

    CloudFlare and MalCare firewalls are turned off.

    Seems everything else on the site works ok.

    #3300

    lisec73
    Buyer
    Post count: 167

    Hi,
    When I deactivated the Booster plugin, I was finally able to log in / register again.

    I need a cache plugin so can you please help with the Booster settings.

    Thanks
    Lise

    #3303

    Guust
    Moderator
    Post count: 26511

    Hi Lise, can you check out https://wpgeodirectory.com/docs/useful-plugins/#super-cache

    Let us know how you go.

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